Business Process Lead
Current• Directed and coordinated staff of Loan officers, Processors and closers, while maintaining policies, procedures, loan products and Members relationships.• Handling and supporting Members with all queries, providing guidance and client’s escalations.• Review of Income, Assets, Collateral & Credit documents of Borrower if required• Knowledge of 4’cs Credit, Collateral, Capacity and Capital• Complete analysis of loan and provide decision on Approval/Denial of Loan• Review of MIS reports on daily basis and sharing the same with Client & Management• Review and Provide Daily Process updates with Team Members• Weekly and monthly process Updates with Client and Management as scheduled• Review of Credit Report, Core-logic, Income, Assets and all third party document received • Understanding problems and providing solutions to Team Members concerns.• Daily review of Fannie Mae and Freddie Mac Guidelines and Client specific updates.