Zonal Administration

My responsible include make recommendation to improve service, ensure effectiveness and efficient Health & Hygiene operations. Waste disposal. Sewage refuse, Housekeeping, Sanitation, Pest control.Water supply.Building maintenance, canteen, gardening etc..

Shall be accountable, responsible and shall supervise the cleanliness, order and appearance of the Hotel and public areas like restaurant, service corridors etc.Shall identify the need for training and schedule the recruitment program with the HR Manager.Shall be responsible for discharging and discipline of the entire department employees through management and in accordance with the labor relations.Prepare reports as required.Review the work order raise for maintenance activity.Supervise and ensure that all public areas and guest accommodation do not deteriorate from standard.Train all employees to perform the standard procedures as applicable to their job positions.Develop housekeeping systems and procedures and see that they are followed.Daily briefing of housekeeping supervisors, room attendants, uniform room and linen room supervisors.Daily checks on the quality of house cleaning in guest rooms with particular attention to suites.Checking inward register.Immediate attention to complaints.Daily review of the reports of supervisors.Immediate attention to guest requests and to orders and requisitions involving replacement or change of room equipment.Inter department and intra department coordination.

I had joined the Hotel at its project stage and contributed continuously for over 36 months to develop & up bring the property. I got the opportunity to utilize my skills along with the past experience which has ultimately leaded to a grand & successful opening of the hotel on 15th March 2009. After that I got promotion; The Hotel features 68 beautifully appointed luxurious Smart Rooms include 28 Superior, 31Delux & 9 Executive Rooms with all Modern amenities. It also has a well equipped fitness centre, Banquet Hall & Mosaic – Multi – cuisine restaurant. Shall be accountable, responsible and shall supervise the cleanliness, order and appearance of the Hotel and public areas like restaurant, service corridors etc.Shall identify the need for training and schedule the recruitment program with the HR Manager.Shall be responsible for discharging and discipline of the entire department employees through management and in accordance with the labor relations.Prepare reports as required.Review the work order raise for maintenance activity.Supervise and ensure that all public areas and guest accommodation do not deteriorate from standard.Train all employees to perform the standard procedures as applicable to their job positions.Develop housekeeping systems and procedures and see that they are followed.Daily briefing of housekeeping supervisors, room attendants, uniform room and linen room supervisors.Daily checks on the quality of house cleaning in guest rooms with particular attention to suites.Checking inward register.Immediate attention to complaints.Daily review of the reports of supervisors.Immediate attention to guest requests and to orders and requisitions involving replacement or change of room equipment.Inter department and intra department coordination.

Responsible for all operation aspect of the Housekeeping OperationAssisting the Executive Housekeeper in Administrative Function like maintenance of records, leave planning making duty roaster and work schedules. Presentation of monthly and annual reports, negot Involvement in the budgeting process, cost control and Inventories.Individual Handling of M.O.D Shifts as per roaster

Responsible for all month ends report.Co-ordination with Front Office for Clearance of Rooms and Room blocking.Co-ordination with Engineering for rectification of fault in Rooms, Public Area and the Laundry.Planning all training related activities. Like exposure training, cross training etc.Responsible for Administrative Function like making duty roaster and work schedules. Promotion of motivation and Team spirit by involvement in organizing team parties, social & cultural activities

Co-ordination with Front Office for Clearance of Rooms and Room blocking.Co-ordination with Engineering for rectification of fault in Rooms, Public Area and the Laundry.Planning all training related activities. Like exposure training, cross training etc. Induction schedule for New Joiners

Responsible of Room Release.Responsibility of Minibar Operation.Responsibility of Stores, Linen and Uniform’s.Exposure of Laundry Operation for 4 months.Making Training Schedule for new Joiners.