Rajesh Gupta

Rajesh Gupta Email and Phone Number

Founder: GoKeyless® | Empowering Guest, Empowering Hospitality @ GoKeyless® Pvt Ltd
Rajesh Gupta's Location
Gurugram, Haryana, India, India
Rajesh Gupta's Contact Details

Rajesh Gupta work email

Rajesh Gupta personal email

n/a
About Rajesh Gupta

Building an amazing Tech Start-up Gokeyless® Pvt Ltd which is incubated by NASSCOM. Gokeyless® is developing contactless mobility solutions for Hospitality, Co-working Spaces, Multiple Warehousing Setup. Designed to bring power of technology to create a delightful experience at touchpoints providing seamless entry, bypassing the usage of RFID access card. The inspiration to create a Tech Start-up comes from relentless experience in leadership positions as CEO, Vice President (Sales & Service) , HOD across organisation like Xerox Corporation, Bharti Airtel Ltd, Domino Printech Ltd. Rajesh has been one of the prominent leaders in Indian Handset Industries known for his contribution in building Indian Brands like Spice Mobility Ltd, Celkon Mobiles and Ikall Mobiles. His work on setting up SOPs, Organization Policies, Providing many first solutions in Indian Handset Industry are well recognized apart from delivering turnaround performance in top Line / Bottom Line over rapid-change environments. A Senior Corporate Professional known for delivering value , across industries, with proven leadership. A journey of learning and execution at various levels of customer life cycle management to setting up sales & distribution network. Technical troubleshooting to establishing businesses and business processes . Following technical manuals to writing SOPs for the organsiastions. Turnaround performance from single city operation to Managing PAN India business. Working with large MNCs to handling Promoter Driven Businesses. An extensive and enriched experience spread over multiple industries, geographies & across functions of Business Development, Channel Distribution and Customer Service PAN India.

Rajesh Gupta's Current Company Details
GoKeyless® Pvt Ltd

Gokeyless® Pvt Ltd

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Founder: GoKeyless® | Empowering Guest, Empowering Hospitality
Rajesh Gupta Work Experience Details
  • Gokeyless® Pvt Ltd
    Founder
    Gokeyless® Pvt Ltd Jan 2020 - Present
    Gurugram, Haryana, India
    A NASSCOM Incubated, Technology Startup that is building Mobility Platform to empower Guest with a contactless check-in/check-out and KeyLess entry (Mobile Key) in their booked room and other facilities at a premium Hotel. Member of FICCCI for Start-up. Guest would be able to submit their KYC documents digitally and get access to the room through Mobile Key, using their own smartphone. This access will not only be secure but more convenient to the Guest that devoid hassles of Check-In process and Carrying RFID Card. The objective is to upgrade Hospitality Sector with innovative Technology making Check-in to Check-out , a delightful and safe experience for Guests.Eventually, www.keylesshotel.com shall be an aggregator of all such premises in Hospitality Sector which deploys GoKeyless Solution and become a focal point for contactless Check-In/Check-Out and Seamless Room access through Mobile Key with bouquet of hospitality services.Website: www.keylesshotel.com LinkedIN Page: https://www.linkedin.com/company/go-keyless-pvt-ltd/
  • I Kall Mobile
    Chief Executive Officer
    I Kall Mobile Apr 2018 - Mar 2019
    Noida, Uttar Pradesh, India
    Chief Executive Officer @iKALL MobilesEstablished a strategic direction for the company. Added verticals of Distribution Channel, Modern Trade, White Label business and Strategic Tie-ups to deliver business growth of 37% in 7 months from INR 6 Crores to INR 8.22 Crores per monthProvided guidance, implemented process improvement initiatives aimed at enhancing customer satisfaction and Product Quality.Managed business by financial planning, and working capital management, forecasting and analysis for assessment of sales revenue potential in existing and new business opportunitiesLeading, mentoring and reviewing the functional performance through through introduction of Performance Management System. (This enabled business growth in a shorter span of 7 months) Created & managed detailed process control with vendors for ensuring timely correction in quality of products and availability of spare parts to facilitate smooth functioning of services. (This improved FRR to 2.11% over earlier 5.15%).
  • Celkon Impex Pvt Ltd
    Vice President
    Celkon Impex Pvt Ltd Jan 2014 - Mar 2018
    Hyderabad Area, India
    Head of Sales, Distribution and After Sales Support for Devices Business of Celkon Mobile, One of the Top-5 Brands. Collabrated with critical partnership with Legacy Showman, Foreign Partners that delivered superb Brand Value, Established International Business to deliver on one of the best business, in Indian Manufacturers.
  • Spice Mobility Ltd
    Head Of Customer Service
    Spice Mobility Ltd Aug 2008 - Dec 2013
    Noida
    Head of Service for handset business in India and Overseas.Role is to strategize, design, build and continuously improve Devices Service Delivery mechanism for S Mobility operations, ensuring every interaction at touch points is a delight for customer. Responsibility involves managing business KPIs like Financials(unit cost, upsell revenue), customer experience, process compliance and reduction of operational risk.
  • Domino Printech India Llp
    Regional Head
    Domino Printech India Llp Jan 2008 - Jul 2008
    Gurgaon, India
    Head of Business for after market and consumables. Extremely eventful tenure for getting some of the turn around results.
  • Bharti Airtel
    Csd Head- Zone
    Bharti Airtel 2005 - 2008
    Ahmedabad Area, India
    CSD Head - Zone with Bharti Airtel Ltd based at Ahmedabad. Strengthened Zonal CSD Operation with overall integration of CSD verticals including Showroom Experience, Collections, Retentions, Service Provisioning and verification. Initiated and strengthened corporate service as stretegy for premium differentiative service of corporate account. Consistently topped national scores derived from Indian market research bureau (IMRB) audit on Customer transaction analysis, Customer handling Scenario and Infrastructure parameters.
  • Xerox
    Location Service Manager
    Xerox Jul 1993 - Sep 2005
    Pune Area, India
    Service Head for states of Maharastra, Rajasthan, UP& Uttaranchal and Chattisgarh. Managed transition and Strengthened outsourced / direct services in Western, Central and North India.Creating benchmarks in terms of customer satisfaction (Nationally No1 Service Manager in CSat Survey with 100% Safisfaction Level) and profitable Annuity Growth and Gross Margins. Successfully managed business process transition at most complicated terrain of UP & UT and state of Maharastra. Been rated as one of the most successful Service Managers on Customer Satisfaction Index delivering 100% Satisfaction level on CSMS, Gross Margins and successful implementation of critical to business projects.

Rajesh Gupta Skills

Channel Operations Management Service Delivery Cost Team Management People Management Telecommunications Channel Management Service Operations Customer Relations Vendor Management Business Strategy Planning Strategic Planning Customer Experience Quality Management Process Engineering Customer Satisfaction Sla Process Improvement Customer Service Budgeting Forecasting Team Leadership Project Planning Management Business Development Mis Channel Partners Crm New Business Development Business Planning Market Research Key Account Management Product Management Vas Business Process Sales Operations Service Management Bpo Mobile Devices Integration Pre Sales Call Centers Distributed Team Management Competitive Analysis Gsm Product Marketing Mobile Communications

Rajesh Gupta Education Details

Frequently Asked Questions about Rajesh Gupta

What company does Rajesh Gupta work for?

Rajesh Gupta works for Gokeyless® Pvt Ltd

What is Rajesh Gupta's role at the current company?

Rajesh Gupta's current role is Founder: GoKeyless® | Empowering Guest, Empowering Hospitality.

What is Rajesh Gupta's email address?

Rajesh Gupta's email address is ra****@****o.co.uk

What schools did Rajesh Gupta attend?

Rajesh Gupta attended Franklincovey Business School, Tmi Episcopal, Nagpur University.

What are some of Rajesh Gupta's interests?

Rajesh Gupta has interest in Science And Technology, Economic Empowerment.

What skills is Rajesh Gupta known for?

Rajesh Gupta has skills like Channel, Operations Management, Service Delivery, Cost, Team Management, People Management, Telecommunications, Channel Management, Service Operations, Customer Relations, Vendor Management, Business Strategy.

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