Handwritten Tales is a community for writers to get their works published ranging from Anecdotes to open letters to musings. We have managed to have over 100K followers across social media platforms and have collaborated with brands like Saavn, Max, BankBazaar, Festember etc.

* As a Technical Account Manager, I have been helping key accounts in the APAC region in setting up a solid customer support infrastructure by suggesting productive workflow automation.* Driven product adoption and have helped with upselling to key accounts increasing the MRR up to $0.5 million

As a part of this role, I helped the customer support team of Freshdesk in answering customer queries and understanding the process

Created copies for the social media posters, driving campaigns and played a vital role in driving a campaign called, "A coffee that's due" as a Father's day special event at ID.