Rajesh Kumar Bhuvanendran Cpp, Cppm, Cscp(Apics), Nlp, Highfield Level 3 Email & Phone Number

Glen Waverley, Vic, Au

Greater Melbourne Area

I am involved in assisting and delivering some important Business As Usual and Capital projects.

Greater Melbourne Area

I oversee the development and execution of procurement strategies for digital technology contracts at City Of Monash. My role involves negotiating vendor contracts, managing renewals, and collaborating with cross-functional teams to streamline processes and implement best practices in supply chain management.

Doha, Qatar

Doha, Qatar

I optimized sourcing and contract management processes to enhance enterprise value. I also offered specialized procurement guidance to bolster profit margins. I implemented metrics to quantify procurement benefits. • Realized substantial cost savings by restructuring service contracts, resulting in a remarkable reduction of hourly manpower rates from QAR 17 to QAR 10, profoundly benefiting the organization.• Recognized as Employee of the Month in August 2021 for exceptional cost-saving initiatives.• Ensured compliance and currency of subcontractor documents through diligent use of the E2E portal.• Exceeded KPIs for four consecutive fiscal years, surpassing the FY 22-23 goal by achieving EUR 479,987.66 against a target of EUR 440,319.• Reduced monthly office rental costs from QAR 85k to QAR 60,290 and from QAR 110k to QAR 95k, demonstrating effective negotiation skills and cost management.

United Arab Emirates

I managed procurement processes, ensuring timely acquisition of goods and services to support organizational operations. I administered vendor selection, contract negotiations, and purchase order processing, ensuring cost-effectiveness and adherence to budget constraints. I actively performed comprehensive vendor performance evaluations and managed contract lifecycles.• Negotiated favorable terms resulting in significant cost savings and added value from suppliers.• Achieved a cost reduction in IT products, securing lower rates for laptops and software licenses through strategic analysis of historical purchasing data.• Recognized with the Employee of the Month Award in November 2017 for outstanding procurement services.• Leveraged expertise in SAP & Oracle to maintain precise inventory records and facilitate procurement transactions.

Doha

I managed procurement processes, ensuring compliance with company policies and regulatory requirements while optimizing cost-effectiveness. I utilized SAP Material Management for efficient inventory control and maintained rigorous vendor performance evaluations to uphold quality standards. I leveraged compliance measures across procurement activities, ensuring adherence to legal and corporate guidelines. I assessed procurement costs meticulously, identifying opportunities for savings and enhancing operational efficiency.• Achieved cost reduction in monthly land transportation rates through strategic negotiations and vendor selection.• Developed and introduced detailed comparison sheets that streamlined the operational review process and supported informed decision-making.• Instituted a PO release strategy by applying the 'four eyes principle', bolstering the approval process and mitigating risk.

Doha

Ensuring the timely delivery of construction products at lowestpossible cost. Coordinates the procurement and distribution of materials, parts,equipment, and supplies for the organization by performing thefollowing duties. Participates in the selection of suppliers based on criteria.. Conducts a comparative analysis on supplier prices. Reviews and evaluates the performance of the suppliers. Carries out all necessary procurement activities. Verifies quantification of orders Handles concerns, issues with the end-user Verifies that the required order is within the agreed budget Submits final invoices to Accounts Department. Coordinates appropriate methods needed to distribute commodity ina cost effective manner.

 Managing service operations for rendering and achieving quality services; providing first line customer support by answering queries & resolving their issues, ensuring minimum TAT. Handling customer service operations inclusive of implementing short / long term plans; coordinating with team with focus on excelling business targets & service delivery metrics. Monitoring the overall functioning of process, identifying improvement areas and implementing adequate measures to maximise customer satisfaction level. Appointing, managing & developing collection agencies to ensure collections from delinquent customers.  Monitoring collections & recovery processes, devising and setting up new processes & procedure for improving collections as well as recovery time.  Coordinating with Regulatory bodies and Law-enforcing authorities.  Preparing MIS reports & other statements with a view to apprise management of process operations and assisting in critical decision-making process. Identifying and networking with prospective clients, generating business from existing accounts and achieving profitability and increased sales growth. Building and maintaining healthy business relations with clients, ensuring high customer satisfaction matrices by achieving delivery & service quality norms. Enhancing customer satisfaction matrices and ensuring speedy resolution of queries & grievances. Assessing customer feedback, evaluating areas of improvements & providing critical feedback.

American Express appointment setterAmerican Express Branch AmbassadorCommunicating with American Express Business customersRepresenting AGL ( Australian Gas and Light ) brandContacting current AGL customersProviding AGL customers with utility connectionsHandling customer queries

Melbourne, Australia

(I pursued this job while studying at the University)The job involved:Hitting sales targets for clients like American Express, Citibank and BankWestRunning motivational impacts with small groupsDevelops & implements marketing plansCommunicate with customersBuilds key business relationshipsMonitors market trendsReports to Managing DirectorInterview potential applicantsCollateral and Merchandize managementOn the job training and group training Testing for new campaigns Daily reporting to owner/managing directorAssessing staffing requirements and dealing with human resource manager on recruitingInterviewing prospective Staff for recruitmentHelping administrator with tasks like paperwork, headcount and appointmentsMonitoring of staff performances with main focus on Customer service and goalsReinstating Values that the current client have for customer serviceOrganising team meetings and crew nights

Master'S Degree, Business Information Technology; Information Technology; Human Resource Management, E-Procurement

Bachelors, Information Technology

Plus 2, Higher Secondary