Rajesh Kumar Mahato Email and Phone Number

>End to end management of Enterprise tools.>Installing, Configuring, deploying and managing of various EMS agents rolled out in stakeholders infrastructures.>Performance analysis of monitoring tools for stability and capacity planning (TSCO) ensuring 24*7 tool availability.>Evaluating monitoring gaps and providing suitable solutions (SNMP, API etc.) as per bank standard.>Actively participated during the application deployments & upgrades.>Working with development team to develop automation and self service solutions built on existing monitoring. Automated BAU tasks with Rundeck jobs.>Collaborated with Engineering Team for the design of new solutions for catering to the stakeholders within the bank and ensuring their requirements are met.>Documenting Use Cases and Implementation Guides to be followed as best practices.>Ensuring the high availability of the Enterprise tools by participating the DR Drill exercise conducted twice a year. >Quarterly analyzing the events of Enterprise tools for the alarm reductions.>As a Good Team Player with Excellent communication and leadership skills, playing a vital role to avoid escalations, training and reviewing new joiners learning status and Conducting service review with support teams.

>Design of CA tools and Implementation .>Third party tools Integration to CA Tools .>Support for APM, Spectrum, eHealth issues in production.>Monitoring network topology through Spectrum One click console.>Configuring & monitoring thresholds through SNMP V2 & V3. >Configuring Performance Monitoring parameters (CPU, Memory, Disk space, Services, process, log watchers, interface, Cisco devices, bandwidth utilization, availability of IP devices, network interfaces, MPLS discovery & IPSLA) >Creating Network discovery policies.>Discovering the Devices on demand.>Integration between APM, spectrum and eHealth.>Creating SANM policies & Event Correlation.>Integration of eHealth with Spectrum for forwarding live health alarms.>eHealth report configuration & Troubleshooting.>Efficient in Handling Data Centre Monitoring Tools.

>Proactively monitoring the Standard Chartered Bank’s Critical Network and Security Infra. Providing 24/7 Network Support for the WAN operations in India and international sites across all over the world.>Troubleshoot and provide solutions for Network infrastructure related issues include LAN, WAN, Firewalls, Proxies, Server Load Balancers across Globe ( 74+ Countries).>Handling the Bank’s Critical Data Centers, IWAN, QOS, LAN, Routing and Switching. >End to end Troubleshooting: Circuits/Link Deployments, Natting, DMZ Configuration, Remote Access, Site to Site VPN configuration, Bandwidth capacity Planning and Bandwidth Analyzing.>Correlating alerts to report on service availability to senior management, also engaged with stake holders to improve effectiveness of troubleshooting and automation opportunities. >RCA Analysis for end to end service delivery, Network Monitoring and Reporting using Snappimon, Spectrum, and Net flow Tracker. Packet Capturing and analyzing through Wireshark.>Core deep log analysis is done in daily bau via Splunk & syslog. Also created necessary dashboards to expand the view of IWAN links.