Key Responsibilities:• Establish and manage the long-term and short-term HR Technology roadmap• Manage the end-to-end HR IS Portfolio of the Group covering the entire employee Hire-to-Retire life cycle - Manpower Planning, Recruitment & On-boarding, Employee/Manager Self-service, Performance & Learning Management, Compensation & Benefits, Payroll Administration, Off-boarding, Business Intelligence/Analytics/Reporting• Innovate, identify, and recommend industry best practices… Show more Key Responsibilities:• Establish and manage the long-term and short-term HR Technology roadmap• Manage the end-to-end HR IS Portfolio of the Group covering the entire employee Hire-to-Retire life cycle - Manpower Planning, Recruitment & On-boarding, Employee/Manager Self-service, Performance & Learning Management, Compensation & Benefits, Payroll Administration, Off-boarding, Business Intelligence/Analytics/Reporting• Innovate, identify, and recommend industry best practices with regards to automated business processes as well as proactively seek, validate, and collate the current & future process/technology needs of HR, resulting in improved efficiency and cost reduction• Budget the CAPEX/OPEX investments for HR IT systems and manage the budgets/actuals/vendor contracts• Devise, prioritize and plan the HR business systems investments/utilization strategy in liaison with HR Senior Management• Interact with Department Heads, IT and Supplier Partners and ensure successful implementation of IT initiatives in line with HR’s future direction and strategy, ensuring optimal return on technology investments• Provide subject matter expertise, formulate, and test the solution during project implementation and certify the release to Production• Provide project governance, ROI/benefits tracking, Systems training and ensure user adoption• Support change processes in conjunction with strategic business plans; take the lead role in the management of business improvement projects through to implementation• Plan, manage, motivate, and develop the HR Technology teamCareer Chronology:• Nov 2021 till date - HR Manager - Technology, HR Technology team• Apr 2018 to Oct 2021 - Acting HR BSG Manager, HR Business Support Group• Jun 2015 to Mar 2018 - HR BSG Lead, HR Business Support Group• Jun 2012 to May 2015 - HR BSG Controller, HR Business Support Group Show less

Key Responsibilities:• Project Management and Client Account Management• Requirements gathering – anchoring requirements workshops, business user interaction• Solution Architecture/Design preparation & presentation• Test Strategy/Test Plan management• Domain anchoring – handling/resolving functional queries, interacting with business SMEs• Estimation, Change Request handling & Scope management• UAT anchoring & supportCareer Chronology:• Dec… Show more Key Responsibilities:• Project Management and Client Account Management• Requirements gathering – anchoring requirements workshops, business user interaction• Solution Architecture/Design preparation & presentation• Test Strategy/Test Plan management• Domain anchoring – handling/resolving functional queries, interacting with business SMEs• Estimation, Change Request handling & Scope management• UAT anchoring & supportCareer Chronology:• Dec 2009 to May 2012 - Technology Lead• Oct 2007 to Nov 2009 - Technology Analyst• Sep 2006 to Sep 2007 - Senior Software Engineer• Sep 2005 to Aug 2006 - Software Engineer Show less

• Provide operational system support to the end users of the SAP ERP system implemented in all the plants, branches and dealerships across multiple states in India, to manage their day-to-day operations• Analyse the system enhancement/bug fix requests from the end users• Document the solution, build custom ABAP reports/customize existing screens, complete unit testing and assist with user acceptance testing• Manage the production release of the enhancements/bug-fixes

Provide technical support - troubleshooting and issue resolution - for a renowned security suite’s products, to its North American customers, over phone and emailAchievements:• Handled and resolved an average of 37 customer calls per day as compared against the floor average of 30 calls per agent per day• Received best new comer recognition as well as multiple appreciations from the customers for the support provided