Rajesh Kumar Mohan Doss Email & Phone Number

Dubai, United Arab Emirates

• Key Responsibilities:
• Establish and manage the long-term and short-term HR Technology roadmap
• Manage the end-to-end HR IS Portfolio of the Group covering the entire employee Hire-to-Retire life cycle - Manpower Planning, Recruitment & On-boarding, Employee/Manager Self-service, Performance & Learning.
• Innovate, identify, and recommend industry best practices… Show more Key Responsibilities:
• Innovate, identify, and recommend industry best practices with regards to automated business processes as well as proactively seek, validate, and collate the current & future process/technology needs of HR, resulting.
• Budget the CAPEX/OPEX investments for HR IT systems and manage the budgets/actuals/vendor contracts

Chennai, India

• Key Responsibilities:
• Project Management and Client Account Management
• Requirements gathering – anchoring requirements workshops, business user interaction
• Solution Architecture/Design preparation & presentation
• Test Strategy/Test Plan management
• Domain anchoring – handling/resolving functional queries, interacting with business SMEs

Chennai, India

• Provide operational system support to the end users of the SAP ERP system implemented in all the plants, branches and dealerships across multiple states in India, to manage their day-to-day operations
• Analyse the system enhancement/bug fix requests from the end users
• Document the solution, build custom ABAP reports/customize existing screens, complete unit testing and assist with user acceptance testing
• Manage the production release of the enhancements/bug-fixes

Chennai, India

• Provide technical support - troubleshooting and issue resolution - for a renowned security suite’s products, to its North American customers, over phone and emailAchievements:
• Handled and resolved an average of 37 customer calls per day as compared against the floor average of 30 calls per agent per day
• Received best new comer recognition as well as multiple appreciations from the customers for the support provided

Master Of Business Administration (Mba), Finance, General, First Class

Bachelor Of Engineering (Be), Computer Science, First Class

Graduate Diploma In Niit (Gniit), Computer Science

Honors Diploma In Computer Applications (Hdca), Computer Science