Rajesh Mule Email & Phone Number

Thane, Maharashtra, India

As per my current role I am accountable for working on cash processing transition to self-service portal involving 5000 plus payroll providers. Delivered 2 agile projects involving overseer licences and shared drive management; led design and deployment of Time Tracking Tool with the help of MI Team for the account. Managed staffing and performance-improvement issues; oversaw leadership management and team development. Identified and capitalized on opportunities for and… Show more As per my current role I am accountable for working on cash processing transition to self-service portal involving 5000 plus payroll providers. Delivered 2 agile projects involving overseer licences and shared drive management; led design and deployment of Time Tracking Tool with the help of MI Team for the account. Managed staffing and performance-improvement issues; oversaw leadership management and team development. Identified and capitalized on opportunities for and carefully managed changes while providing extensive counsel, guidance, and influencing expertiseMore over, automated couple of business processes for better efficiency; implemented Six sigma methods to improve operations and quality. Prepared and provided standing and recurring Operational Risk deliverables such as business unit operational risk profiles, operational risk incident summaries and results of scenario analysis to business partners. Show less

Thane, Maharashtra, India

Mumbai

Served as core team member of innovation team, led several automation projects; acknowledged as ‘Star of Month' & ‘Star of Quarter' on several occasions. Managed an Insurance Executive Team of 25 executives catering to Prudential UK. Led detailed due diligence for multiple transitions project; directed 31/08 Teacher's Retirement project, clearance of backlog created by new business drive which was widely appreciated by clients, Capita UK & Prudential UK. Achieved lowest… Show more Served as core team member of innovation team, led several automation projects; acknowledged as ‘Star of Month' & ‘Star of Quarter' on several occasions. Managed an Insurance Executive Team of 25 executives catering to Prudential UK. Led detailed due diligence for multiple transitions project; directed 31/08 Teacher's Retirement project, clearance of backlog created by new business drive which was widely appreciated by clients, Capita UK & Prudential UK. Achieved lowest unallocated cash for several quarters; recognized for consistently meeting SLA post recovery.Handled platform transition project involving an open book pension product, which involved 8 weeks onsite UATs, drafting & designing new processes, seeking risk & compliance approval, process training 60 users of the same process and 10 users of different processes across two sites. Administered post-implementation review and warranty issues, prioritising the delivery of critical defects, training and on-time delivery of new functionalities. Implemented as project involving automated letters which resulted in 15 FTE savings; ideated web-based time tracking tool, designed & implemented for the account, leading to better workflow solutions, SLA management &quality sampling. Show less

Mumbai, Maharashtra, India

Bachelor Of Laws - Llb, Law

Bachelor Of Science (B.Sc.), Chemistry

Education record

Postgraduate Diploma, Personnel Management & Industrial Relations