Who is Rajesh Mulki? Overview
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Rajesh Mulki is listed as Senior Manager - Operations at Skyvera, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Rajesh Mulki.
Rajesh Mulki previously worked as Senior Manager - Operations & Program Management at Stl - Sterlite Technologies Limited and Senior Project Manager at Dxc Technology. Rajesh Mulki holds Bachelor'S Degree, Electronucs & Telecommunication Engineering from Mumbai University Mumbai.
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Email format at Skyvera
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Skyvera
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Profile bio
About Rajesh Mulki
As a Strategic Operations & Program Management Expert with over 23 years in the telecom and IT infrastructure sectors, I am dedicated to driving business success through effective management. With my PMP certification, I bridge the gap between operational strategies and business objectives.➤ WHERE CAN I ADD VALUE • Led the transformation of BSNL's PAN India Broadband Network Gateway, improving service delivery in urban and rural areas.• Reduced installation times by 30% through process optimization, delivering projects on schedule and within budget.• Engineered a dynamic customer engagement strategy that decreased churn by 15% and achieved a 90% contract renewal rate.• Cultivated robust communication channels with stakeholders, resulting in a 25% surge in project buy-in and accelerating project completion by 30%.• Revamped operational processes to elevate efficiency by 20% and optimized resource management, delivering a 15% cut in operational costs.• Achieved 100% compliance with industry standards, mitigating risks with rigorous quality assurance initiatives that reduced service-related issues by 40%.• Supervised the complete service delivery lifecycle, attaining an exceptional 98% service uptime and improving response times, elevating customer satisfaction scores by 25%.• Led initiatives that slashed operational expenses by 25% without compromising service quality, expertly managing budgets to achieve financial targets.• Championed the mentorship of over 50 technicians and engineers, resulting in a 20% boost in productivity and fostering a positive workplace culture that enhanced employee retention by 15%.✎ About MeI am passionate about leveraging my expertise to contribute to organizations that prioritize operational excellence and continuous improvement. I have a proven track record in optimizing service delivery and enhancing operational efficiencies, leading to significant cost reductions and improved service quality. My experience in executing large-scale initiatives across Telecom Networks, Data Center Management, and Managed Services equips me to thrive in multinational environments and drive sustainable growth.What sets me apart is my ability to align technical operations with business goals. I foster a culture of productivity and innovation, streamlining processes and optimizing resource allocation to inspire cross-functional teams to achieve excellence and elevate customer satisfaction. Let’s connect to explore how we can collaborate on impactful initiatives. 📧 Do reach me out at: rajesh.mulki@gmail.com |+91-8108201910
Current workplace
Rajesh Mulki's current company
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10 roles
Rajesh Mulki work experience
A career timeline built from the work history available for this profile.
Senior Manager - Operations
Current- Pioneered the deployment of BSS and OSS for FTTH, broadband, and Wi-Fi Core, leveraging support systems for strategic development and knowledge enhancement.
- Supervised the O&M of the BSNL Broadband Network Gateway, ensuring uninterrupted network services throughout India.
- Enhanced customer satisfaction by streamlining processes, resulting in a 30% reduction in installation times.
- Increased network reliability through infrastructure upgrades, achieving a 40% decrease in downtime and service disruptions.
- Reduced operational expenses by 25% through effective cost optimization strategies, without sacrificing service quality.
- Lowered churn rate by 15% with a targeted customer engagement strategy that strengthened customer loyalty.
Apr 2023 - Present
Senior Manager - Operations & Program Management
- Pioneered BSS and OSS knowledge enhancement, leveraging business and operational support systems for strategic development.
- Supervised O&M of BSNL Broadband Network Gateway (BNG), ensuring uninterrupted services across India.
- Developed and executed Program Management strategies for phases 1, 2, and 3 of BSNL BNG, focusing on Broadband, 5G, SDN, and VFN domains.
- Led the managed services team for Tata Play Broadband, overseeing end-to-end service delivery and CRM.
- Implemented strategic initiatives that boosted customer satisfaction by 60% and reduced downtime by 40%.
- Streamlined operations with cross-functional teams, achieving a 30% reduction in costs and faster service deployment.
Jan 2020 - Mar 2023
Senior Project Manager
- Orchestrated regional projects and service delivery for Investment Banking IT solutions across APAC and the US, ensuring seamless implementation and enhanced client satisfaction.
Mar 2017 - Jan 2020
Senior Project Manager
- Orchestrated regional projects and service delivery for Investment Banking IT solutions across APAC, EMEA & US, ensuring seamless implementation and enhanced client satisfaction.
Oct 2010 - May 2017
Information Technology Lead
- Orchestrated regional projects and service delivery for Investment Banking IT solutions across APAC and the US, ensuring seamless implementation and enhanced client satisfaction.
Jun 2008 - Oct 2010
Graduate Engineer Telecom Office & Sub-Divisional Officer
- Executed Operations, Administration, and Maintenance (O&M) responsibilities in GSM Mobile CMTS and IMPCS Government Projects & Operations, achieving significant deploying & improvements in mobile network infrastructure.
Mar 2002 - Jun 2008
Electronic Engineer
Fugro & Geonic Limited
- Conducted technical GPS and DGPS surveys across multiple Indian states, delivering critical data that informed and shaped network infrastructure strategies.
Aug 2001 - Mar 2002
Inplant Trainee Engineer
Dec 1996 - Jun 1997
Inplant Trainee Engineer
Jun 1995 - Dec 1995
3 education records
Rajesh Mulki education
Bachelor'S Degree, Electronucs & Telecommunication Engineering
Mba, It & Systems
Diploma, Industrial Engineering
Board Of Technical Education - Maharashtra
FAQ
Frequently asked questions about Rajesh Mulki
Quick answers generated from the profile data available on this page.
What company does Rajesh Mulki work for?
Rajesh Mulki works for Skyvera.
What is Rajesh Mulki's role at Skyvera?
Rajesh Mulki is listed as Senior Manager - Operations at Skyvera.
Where is Rajesh Mulki based?
Rajesh Mulki is based in Bengaluru, Karnataka, India while working with Skyvera.
What companies has Rajesh Mulki worked for?
Rajesh Mulki has worked for Skyvera, Stl - Sterlite Technologies Limited, Dxc Technology, Hewlett Packard Enterprise, and Infosys.
How can I contact Rajesh Mulki?
You can use AeroLeads to view verified contact signals for Rajesh Mulki at Skyvera, including work email, phone, and LinkedIn data when available.
What schools did Rajesh Mulki attend?
Rajesh Mulki holds Bachelor'S Degree, Electronucs & Telecommunication Engineering from Mumbai University Mumbai.
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