Having 20 years of experience in Customer/Delivery Management, Vendor Management, People Management, Project Management, Strategy & Technical Consulting.In addition, having diversified area of experience in Blockchain/Telecommunication/ BPM implementation in Insurance / Finance / Automobile/BPO/EDI (HIPPA) Health Care Domains.• Extensive Consulting/Customer Management experience (at USA/UK/EMEA/India) for various Telecom/BFSI/Automobile giants like Dow Jones, Citi Bank, Bank… Show more Having 20 years of experience in Customer/Delivery Management, Vendor Management, People Management, Project Management, Strategy & Technical Consulting.In addition, having diversified area of experience in Blockchain/Telecommunication/ BPM implementation in Insurance / Finance / Automobile/BPO/EDI (HIPPA) Health Care Domains.• Extensive Consulting/Customer Management experience (at USA/UK/EMEA/India) for various Telecom/BFSI/Automobile giants like Dow Jones, Citi Bank, Bank Dhofar, ABN Amro Bank, Bharti Airtel, Imperial Bank and Maruti.• Multi-dimensional coverage of Telecom Program/Vendor Management for Acquisition and Fulfillment area, Oracle ERP as part of different project assignments. Decent exposure of RPA (Robotics Process Automation like Kibana and BluePrism), Blockchain, DevOps and Cloud implementation. • Managing program of Blockchain delivery at Airtel.This is the first multi-cloud blockchain of such a mammoth scale with 7 Telecom operators from India region and Network with true decentralized ownership & governance. Supporting 900M+ subscribers and Projected hosting of 5B record with peak TPS of 25K+ (Expected scalability up to 50K).• Ownership of Prepaid Provisioning platform (Data/Voice/SMS) of Bharti Airtel for total subscriber base of 300 Million. Provisioning platform supports more than 100 transactions per second for more than 10000 available Plans and Benefits.• As Account Leader has close collaboration with senior management for various Airtel platforms e.g. Platform Directors, Platform Architects, Product managers, Delivery managers, Platform lead designers etc.• Accountability for SLA Adherence across the contract, Ensuring SLA and KPI alignment with client and IBM. Experienced in project management activities like Planning, Execution, Closure activities, Quality Management, Resource Management, Finance Management, Vendor management, Risk management, Performance Evaluation, Reporting etc. Show less

Expert in BPM, ECM and DMS solutions, including Workflow Automation, Document Management and imaging implementation in BFSI segment.