Experienced Technical Account Manager. Technical Lead, Architect with 17+ years of experience to handle multiple projects for onboarding and delivery. Worked on Implementation, Upgrade, Support, & Transition Projects Certifications & Training:• SAP Certified HANA Technology Associate (Edition 2016)• SAP Certified OS/DB Migration Consultant • SAP Certified NetWeaver Consultant • Certified ITIL V3 and V4• SAP CPS Redwood• Microsoft Azure Administrator• AWS Solution ArchitectRoles and responsibilities:• Technical Manager for SAP ECS Customers in the Azure, AWS and Google Cloud Platform environments.• Educate customers on AWS, Azure offerings, and design in SAP ECS such as LoadBalancer, Zone forwarding, Express Route, and Vnet Peering.• Requirement gathering and distribution of tasks to technical teams.• Worked in Change management and pre-sales for proposals.• Plan/design the architectural & strategy for Technical Implementation including LPAR, Storage Requirements, SAP Hardware Sizing, Backup Strategies• Proficient in managing, and coordinating teams, successful service delivery & achieving objectives & targets.• Analyze, Forecast the Risks, and prepare a mitigation plan.• Work, Coordinate Cohesively with SMEs to align the Technical plan with the functional & overall Project Plan.• SAP Installation, Upgrades & System copy/Refresh in Standalone, Distributed, and Clustered Environments based on SAP NW & HANA Scale-in & Scale-Out• SAP Upgrade ECC, BW, BOBJ, Client copy/deletion, Support packs & Kernel upgrades• SAP Spool and SAP Batch Jobs Administration• Administration of SolMan, ECC, TDMS, IDM, BOBJ, SRM, SCM, WebDispatcher, PI, Vertex, TREX, MDS, Fiori, e-Rec, EP, SAPConsole, SLNET, IDM, & BW•SAP HANA start/stop, upgrade, User administration, troubleshooting, backups, usage of HANA Studio, HDBSQL & HANA Cockpit.•HANA Table Administrations, HANA performance analysis, & Delta merges.•ABAP dumps Analysis, & Performance Tuning•DB Administration, troubleshooting of DB2, Oracle, MAXDB & MSSQL•Transport Administration, ADS, CTS+ & Java deployments•SAP Security/Authorizations for ECC, BOBJ & BWI have a proven track record of leadership with commitment, integrity & responsibility toward company objectives.