Rajesh Sekar Email & Phone Number

Chennai, Tamil Nadu, India

• Analyzing the business requirement received from Management &ensures to deliver MIS report which meets the needful value add to the business.• Handling various analysis based on the requirement to enhance the business performance.• Drive the internal and external KPI to achieve the deliverables and meet the agreed SLA.• Define and monitor the benchmark of the various verticals and provide the statistical numbers to the management.• Produced reports for service performance and customer satisfaction both on a regular and an ad hoc basis.• Assists with the updating of SOPs, work instructions, checklists and various other documents under Quality management and document control.• Process Improvements – Identify and construct new process frameworks, as well as reviewing, recommending and documenting improvements to established processes.• Responsible for automation Consulting, development and delivery to reduce turnaround time and increase productivity in various projects.• Coordinate with the IT team to deliver the process improvement solutions with the help of various technologies. • Allocate the Standard MIS requirements to the team members and monitor the timely deliverable to the stack holders and investors.• Various Sensitive Master data management for Customer and Vendor information in the ERP System.• Maintaining all team’s version-controlled process documents to ensure for the yearly ISO audit procedures.• Creating & Maintaining Master Data of Customer and Leading an MDM team. • Responsible for AR & AP booking Process & Leading the AR & AP Team.

Chennai, Tamil Nadu, India

• Engaging clients to gather project requirements / process flows and ensure alignment with development teams which helping for Automation projects.• Analyzing client’s business needs and processes through document analysis, workshops, and workflow analysis.• Communicate client’s business requirements by constructing easy-to-understand data and process models.• Drafting and maintaining business requirements and aligning them with functional and technical requirements.• Facilitate monthly meetings with clients to document requirements and explore potential solutions.• Provide input into developing and modifying systems to meet client needs and develop business specifications to support these modifications.

Chennai, Tamil Nadu, India

• Erection and commissioning of BMS products such as Fire Alarm Systems, • Access Control Systems, Public Addressing Systems, CCTV Controllers, Fire Sprinklers in the project sites.• Procure BMS materials & stock maintenance; deliver to the project sites • Based on the purchase order raise by the project engineers.• Sales & Marketing of BMS products to various clients and consultant.

Chennai, Tamil Nadu, India

• Analyzing the airway bills receiving from the front office, creating and confirming the cargo arrival.• Raising the customer invoice and cost entries into the system & generating the delivery orders to the consignee. • Prepare various reports & Weekly presentation templates to show the team performance to the entire team.

Chennai, Tamil Nadu, India

• Validation of redemption request received from investors and approves the request for the further transaction based on the SLA.• After the validation is completed, post the data from the temp database to the permanent database based on the unique folio numbers.• Provide highly sensitive investment pay reports to the Asset Management Company on a daily basis.• Notify the investors when the redemption request not having the required information’s and it is get rejected Obtaining and recording feedback from Customers. • Provide non-financial customer service for the Mutual fund investors.