Posting manual and miscellaneous charges as required to guest account.Provide accurate and up-to-date financial and yield reports as directed by managementcollect and report industry information regarding occupancy and rate  Maintaining cash security following hotel procedures. Counting and balancing the float at the commencement and completion of a shift. Reconciling credit card charges at the completion of the shift. Balancing of cashier at the completion of the shift. Carrying out office duties such as Photocopying, taking messages and filing. Audit the daily activity of all Front Office operations, to ensure all activities are performed accurately and completed in accordance with established Policies and procedures.

In Malabar I was responsible for the customer service regarding serving food and wines. Taking reservation and handling the payments. Managing workflow. Training new hires. Reporting to the manager / owner. Serving food and drinks to the customer. Taking bookings and arranging the time schedule for the total occupancy.