An astute and result oriented professional with over 28 years of experience in IT.Performed varying roles like Developer, Production Support Analyst, Designer, Project Manager, to being Globally Accountable for Production Systems of a major Financial organization.Good experience of working in a Global Capability Centre of a large financial organization, leading multi geography teams and performing a Global role. Established efficient “Follow the Sun” Production support teams. Currently heading the Run the Bank function in India for Credit Cards, Corporate Banking, Retail Banking, Markets ,Risk, Finance and Treasury. Responsible for driving the Run the Bank Strategy in India and aligning the teams to a common operating Model. Led several of the outsourcing opportunities to Vendor Partners, including Contract negotiation and Operational Vendor managementExtensive experience of driving location Strategy and transitioning work from one location to other, managing teams in an onshore-offshore delivery model and have optimized use of offshore.Strong leadership qualities, excellent people management skills, effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management.Passionate about the disability Agenda and is involved in several initiatives that are making use of innovative technology solutions to fast track learning for People with Disabilities.Specialties:- Delivery Management, Service Management, Profit & Loss and Financial Management- Project/Program Management, Stakeholder & Relationship Management- Transition Management, Service setup and running of global teams- Integration of multiple large teams into a common Operating Model, establishing shared capabilities while maintaining focus on Business outcomes
Listed skills include Itil, Pre Sales, Resource Management, Transition Management, and 42 others.