Responsible for achieving set sales target & all KPI’S.⇨ Ensure Staff follows Meet, Greet and Direct and managers proactively resolve customer queries/complaints.⇨ To make sure timely receipt of allocated stock Ensure all measures are taken to control shrinkage ⇨ Make sure GC/PI calendar is followed ⇨ All marketing & promotional activities are executed as per timelines ⇨ Visual merchandising and planogram guidelines are followed.⇨ Ensure all employees are inducted within the timelines as per career passport⇨ Ensure staff retention and engagement is high through motivation, coaching and guiding. ⇨ Staff productivity is maintained as per targets set ⇨ Responsible for organizing tasks and managing work schedules and attendance efficiently.⇨ Coordination with third party agencies for housekeeping and security staff ⇨ Ensure the store achieves audit ratings as per the norms⇨ Action plans are executed based on mystery audit findings ⇨ Adherence to brand standards and SOP

Concept Shoe Xpress