Helios Solutions is a leading software development services and technology solutions provider in West India with delivery centers in Seattle - USA, Manchester - UK, and across Europe (Sweden, Switzerland, and the Netherlands).I joined Helios in July 2020 as Business Head and was responsible for driving product-engineering practice-led growth during its operating model transformation from an onsite workforce to a remote one. I hired, coached, and developed a passionate team to drive hyper-growth through purpose-driven and outcome-based approaches. I was successful in growing demand by developing new strategic alliances and partnerships to increase expansion revenue. I implemented strategies for complex sales involving multiple stakeholders and decision-makers with varying interests and priorities. As a leader, I created a cohesive environment that resulted in improved collaboration, forecasting accuracy, revenue generation, and client satisfaction.Key accomplishments:• Won a competitive bid to implement a comprehensive healthcare management system that includes a remote patient monitoring and incident reporting solution, revenue cycle management workflow, EDI, and healthcare intelligence & analytics.• Managed the product life cycle of a B2B digital platform, conducting quarterly planning for prioritization of backlog execution, resulting in a 25% increase in user engagement and customer experience.• Leveraged key relationships to break into new territory, resulting in a joint venture for an onsite delivery center in the UK. • Closed over $500,000 of new business revenue and supported the overall revenue growth of $26M+.• Helped implement expansion strategies: land-and-expand’ and build-operate-transfer (BOT).

I received a promotion to the Senior Manager position in recognition of my dedication and contributions to RSPL's success.Key accomplishments:• Demonstrated success in securing and overseeing multiple long-term product development contracts for an event management platform using Office 365, a bespoke solution to generate actionable insights from biodata captured using wearable tech, and a dispatch and operations management platform for the logistics sector. • Worked with architecture and technical teams to define product requirements and develop user stories and technical stories, and conducted regular product performance and competitive analysis to identify areas for improvement and optimization.• Successfully led these projects from ideation to launch, ensuring seamless execution and timely delivery of high-quality products.• In FY20, achieved the highest YoY revenue growth through partner channels across North America.

Rishabh Software Pvt Ltd is one of the largest software development providers in Western India, offering technology consulting, product engineering, and digital transformation services to global medium and large-scale enterprises. I joined RSPL in July 2016 as a Business Development Manager to develop strategic partnerships and alliances and grow channel revenue globally. I was instrumental in generating business opportunities and successfully delivering results by building meaningful relationships and establishing credibility with internal and external stakeholders through collaborative, consultative, and value-driven approaches.Key accomplishments:• Winning the 2nd largest deal worth $1.5M+ in FY18 for developing a healthcare platform for physicians, patients, and consumers which entailed implementation of EMR (OpenEMR), customization, and integration of medical billing systems, patient registration, tracking billing and reporting in compliance with US healthcare standards. • Enhanced new business revenue from $400k to $1.4M (Est.) and increased the YOY growth to 250%.• Successfully developed relations with key partners and positioned RSPL as the preferred IT partner over larger competitors.

Technoxom Solutions Pvt Ltd, a subsidiary of Paramount Group, is a technology-driven company with a strong focus on providing bespoke digital products, application development, and digital marketing services to clients in the real estate and media advertisement industry.Key accomplishments:• Implemented a successful go-to-market strategy that identified and engaged target audiences through direct and indirect channels, leading to increased lead generation and revenue growth.• Leveraged my strong market research skills to gather critical intelligence and provide strategic contributions, including defining growth roadmaps, conducting gap analysis, and establishing policies and business processes. These initiatives showcased my ability to effectively synthesize and apply market insights to drive business growth and operational efficiency.• Demonstrated expertise in partnership evaluation and market analysis to identify and establish strategic partnerships, resulting in increased revenue and market share for the organization.

SynapseIndia is a leading IT outsourcing company specializing in end-to-end solutions for application development, cloud computing, and digital commerce. Key accomplishments:• Delivered a 15% increase in revenue by successfully renegotiating key contracts. My contributions demonstrated my strong skills in analyzing needs, resource allocation planning, and project coordination, resulting in successful outcomes for the organization.• Successfully managed the end-to-end process of evaluating needs versus wants to identify and pursue cross-sell and upsell opportunities, resulting in increased profitability for the organization.• Utilized a consultative approach to secure new projects by creating and presenting proactive proposals, leading negotiations, and establishing trusted relationships with key stakeholders.

SDG is a global consulting, risk management, and technology solutions provider, offering end-to-end solutions for digital transformation, innovation, and sustainability to Fortune 500 businesses.Key accomplishments:• My role required a consultative approach for extensive industry networking, lead generation, discovery meetings, presentations to key stakeholders, and third-party collaboration.• I was responsible for lead generation activities to target audience enterprise mobility solutions and Governance, Risk, and Compliance (GRC) platform. • Additionally, I oversaw the planning and execution of the company's inaugural live webinar focused on enterprise mobility solutions.• Created persuasive technical RFP responses to promote our solution/product capabilities, and effectively demonstrated how these products meet the unique needs of clients.

Successfully drove sales growth of ERP products through targeted lead-generation activities. Accomplishments:• Conducted comprehensive research on products, competitors, and target market.• Increase engagement by identifying potential clients through market research, targeted lead generation, cold calling, and product demos.• Established significant opportunities with major national real estate companies through successful deal negotiations.• Coordinated resources to successfully introduce an early adopter pilot program, while also developing and submitting contract proposals for bidding.

Successfully managed the O&M (Operation & Maintenance) complaint management system by promptly addressing customer issues and collaborating with cross-functional teams for timely resolution within SLA.Accomplishments:• Achieved consistent top-ranking performance out of 20 national teams.• Appointed by leadership to lead the team during operational and compliance audits.• Generated performance reports including weekly and monthly KPI reports and SLA analysis.

Leveraged trust and communication to cultivate and maintain profitable client relationships, resulting in increased sales with clients in the retail and manufacturing industry.Key accomplishments:• Collaborated with the team to prepare compelling product portfolios, and promoted the company's services on various B2B portals to enhance brand awareness.• Conducted successful multilevel sales campaigns by participating in events and conferences, generating interest in the products and increasing sales.• Cultivated a pipeline of qualified, high-value leads at large companies such as Sears, Inditex - Zara, and DKNY, contributing to sustained sales growth.• Drove the growth and profitability of the overseas market sectors by designing and executing effective sales and marketing campaigns.