Working at BT Group plc in Mobile Packet and Cloud Core Design team as Delivery & Release Manager

Current working in Environments and Governance team at client location

Worked in Environments & Governance team as Offshore team lead.

Worked in Environments & Governance Team at onshore which involve the following responsibilities: 1) Orchestrate end to end test environment service and improve resolution time2) Increase coordination between all stakeholders through a single window system3) Improve management and control of the environment 4) Decrease time to environment creation, coordinating with multiple stakeholders5) Historic data maintenance for analysis purpose6) Ensuring that the systems that are owned by us are integrated7) Provide first line support for testing on our environments, assist in defect resolution, accept build deliveries and to build test data and configure the test environments to cater for testing needs8) Working alongside the System Test Teams to ensure that a quality build is delivered into the Integration Test Environments9) Making sure that the Integration Environments contain the correct application build and version for next release and current production10) Providing early visibility of system downtime and availability to its customers11) Automating various manual day to day tasks12) Provided support to offshore team in resolving there day to day queries

1) SLA-based Level 2 incident management for Level 2 incidents raised in STK2) Proactive management of the service (including general application & system housekeeping activities)3) Deployment of work packages, projects and bug-fixes in production4) Post-deployment testing5) Configuration changes6) Review and approval of test exit reports (in addition to Design & Delivery)7) Support of all relevant feeds to agreed monitoring systems and tools8) Raising the Change request in TCMS and deployment to Live, supporting such changes with appropriate on-site personnel including negotiating change slots and supporting system change activity9) Metrics collection for SLA stats 10) Carrying out pre-production installation checks and testing11) Appropriate root cause analysis for tickets12) Creation and maintenance of support related documents13) Mentoring new joiners to the team14) Sharing knowledge across the team members

1) Working in various projects in IT test team of Everything Everywhere as a Software Test Consultant2) Preparation of Test Plan 3) Design and execution of End to End test cases based on Business requirements and Functional Specifications4) Logged defects in Quality Center and worked proactively with the QA team lead and developers to resolve any issues that inhibited during testing5) Involved in updating daily status report and informing stakeholders on the status of the project6) Preparation of Text Exit Report and doing follow up for its sign off from various authorities

1) Actively involved in testing, test case generation and execution for given requirements2) Deftly reviewed & prepared the test cases and coordinated the testing activity with the development team3) Gained extensive experience in tracking and reporting defects. Identified, classified and reviewed the defects4) Effectively reported the bugs and maintained the bug report. Preparation of Test status reports (weekly and monthly)5) Involved in review meetings & documentation review. Analyzed bugs & resolved issues reported by clients6) Leading efforts across understanding the requirements, creating test strategies and prioritizing the test cases7) Setting-up test environment, database validations and functional test execution8) Proactively worked on multiple projects ensuring Quality Assurance & Testing of integrated circuit products9) Maintaining complete team co-ordination involving task allocation amongst team members and holding frequent discussions to monitor progress of project work