• Heading the Delivery and Competency in Oracle Retail, India with a team of over 150+ members• Overseeing & evaluating Technology decisions as per Org Vision and driving to deliver “As a Service” model and effectively using Digital Technologies.• Heading 3 major Transformation Programs (Oracle Retail) across the globe• Transformation of teams into Agile-Based Ways of WorkingAccomplishments• Expanded the Operations of Oracle Retail market in Europe & US and thereby increased the Revenue by 10%• Transformation of Oracle Retail Practice into Agile Ways of Delivery• Successful implementation of DevOps in the Oracle Retail India Division to facilitate the faster Reach to Market, lower Failure rate of new releases, shortened Lead Time between Fixes and faster Mean Time to Recovery & thereby improved Customer Satisfaction• Steered the streamlining of Support/AMS Operations across the Oracle Retail Practice that helped to save nearly 75% of the efforts thereby increased the productivity by over 50%

Attainments:• Successfully coordinated the implementation of APC99 program for UK that involved 70+ cross functional systems which were extremely complex in nature• Successful release of Operating Model V2 suite of projects within commercial space including cross team coordination, planning & executing deliveries as per the roll out plans of the group countries• Motivated, influenced & managed people effectively (led a team of ~75 members as part of Oracle Retail Implementation team)• Program manage the Finance Transformation Program (FTP) aimed in implementing the ORMS Stock Ledger in Central Europe & Asia• Program managed the business excellence initiatives & service improvements• Facilitated high quality deliverable within the agreed project framework• Managed the relationship with internal and external services vendors to ensure superior delivery for all application core technologies• Pivotal in building long-term stakeholder relationships, delivering regular project status updates to Client / Senior Management; monitored capacity utilization in the project.Accomplishments• Initiated & effectively implemented the Agile practices across the domain within 6 months• Successfully implemented Test and Monitoring automation for Oracle Retail applications using automation tools to enhance the Quality & saved nearly 0.5 million GBP per year• Proven Onsite Program management with the cross functional and cultural teams across UK, Asia & Europe• Successfully implemented 50+ Service Improvements resulting in better productivity & cost efficiency for the Organization (60+% Efficiency)• Implemented many Product Automation Tools (PMT) to automate day-to-day operations that increased the productivity by 60-70%• Streamlined various processes in Defect, Release and Configuration Management & implemented POC based deliveries that enriched Quality of Releases by 30%

Attainments: • Managed activities pertaining to finalization of projects / applications for smooth execution • Managed and mitigated project/program risks and dependencies • Managed the cost, schedule and performance of the projects • Motivated, influenced & managed people effectively (led a team of ~60 members as part of Oracle Retail Development & Deployment) • Worked with business and the IT leaders to understand business strategy and their implication to projects • Managed the relationship with internal and external (services) vendors to ensure quality delivery from their resources • Implemented many Product Automation Tools (PMT) to automate day-to-day operations that increased the productivity by 60-70% • Proven track record of implementing Application specific Automation Scripts to improve the Incident Management & Service Desk operations & thereby enhance the “Responsiveness” to business queries & issues.

Attainments: • Analyzed the requirements captured in Customer Requirement Specification (Feature Analysis) • Converted the customer requirements to software requirements • Reviewed the enhancement requests and allocating the resources • Acted as a business consultant for the other members to help them understand the business logic of the applications and the content flow between the applications. • Ensured the ITIL Processes (Incident Management, Problem/Risk Management, Change Management, and Release Management) were used and Service Level Agreements were met by the Team members efficiently. • Made recommendations to the priority of projects/modules in order to help optimize the sharing of resources to the overall benefit of the company

KEY ONSITE EXPERIENCE• Managed the APC99 (Area Price Code) program from UK for ~1 year that required 70+ legacy & existing systems (v12) to be changed, tested and deployed to support new Retail Price requirements of Tesco Business• Complexity of the program was higher due to different technologies (including mainframe) used by different systems, aged applications and associated missing documentation of many systems added up. o Scope: Requirements Gathering, Design, Development/CR, Testing (System, Performance and Integration), Business UAT, Sign off, Deployment o Systems: 70+ applications o People: Direct Report of ~50 people and managed the day-to-day operations, schedule, quality (~200 people) involving UK & Europe o Budget: ~5M GBP• Managed the ITP (Intelligent Trading program) from UK that required the transformation of the existing applications to a Smart, Automated work-flow based that helps business to have a competitive edge by making key business decisions quicker for Tesco customers o Scope: Transform 5 big applications including brainstorm of Technologies, going Digital, Automations right from Design until Implementation o Systems: V12 Commercial suite of applications o People: Initial team of 15 people from IT excluding business teams o Budget: ~5M GBP

Attainments:• Served as a Problem Management Lead in the ITIL Chain for the current projects• Led Organizational initiatives in terms of Delivery Excellence, Innovations etc.• Worked on the development of Automated Tracking Tools (Reference: BLT, OVSD) to fasten the Customer Relation Process in the non-production environments which was useful in reducing the Man Hours by 40%• Acted as a business consultant for the other members to help them understand the business logic of the applications and the content flow between the applications.• Drafted the Annual operating plan, estimation, primary staffing sheet update, scheduling, Monitoring and control and Risk Management of the project• Generated risk mitigation plan for the applications to ensure achievement of business- continuity• Undertook & successfully completed the initiative to automate support and maintenance processes• Received: • Exclusive HP Shares Award (100 Shares) for outstanding performance and taking on complete responsibility to provide total solutions from Hewlett-Packard India • Employee E-Awards of 275 points for meeting milestones of programs • Customer E-Awards of 100 points for successful completion of Easy Content and Web- Esperanto Project migration

KEY ONSITE EXPERIENCE• Led the EASYCONTENT & WEB-ESPERANTO Applications Transition program successfully from Europe – France & Italy (~4 months) in Hewlett Packard India o Scope: Transition Management of applications from the 3rd Party o People: 8-10 people

Attainments:• Led the Operations Team of this project• Designed the database requirements• Coordinated with the Testing/Integration Teams and Stake Holders, helping other team members in generating reports• Utilities/Tools Development – involved in development, testing and implementation of the project, handling post-live requirements like bug fixing, change requests.• Liaised with the business to define requirements, developing solutions, testing and the day to day support of the application.