Delivery Head
• Heading the Delivery and Competency in Oracle Retail, India with a team of over 150+ members• Overseeing & evaluating Technology decisions as per Org Vision and driving to deliver “As a Service” model and effectively using Digital Technologies.• Heading 3 major Transformation Programs (Oracle Retail) across the globe• Transformation of teams into Agile-Based Ways of WorkingAccomplishments• Expanded the Operations of Oracle Retail market in Europe & US and thereby increased the Revenue by 10%• Transformation of Oracle Retail Practice into Agile Ways of Delivery• Successful implementation of DevOps in the Oracle Retail India Division to facilitate the faster Reach to Market, lower Failure rate of new releases, shortened Lead Time between Fixes and faster Mean Time to Recovery & thereby improved Customer Satisfaction• Steered the streamlining of Support/AMS Operations across the Oracle Retail Practice that helped to save nearly 75% of the efforts thereby increased the productivity by over 50%