Rajesh K Email & Phone Number

Practice Head: Design Advisory and Consulting • Understand, Ideate, Design and deliver the outcome using Design Thinking Framework• Build Design Advisory COE for Clients from inception• Provide Consultation, Workshop and Training IT Infra Project Manager• Setting up IT Infrastructure with data and voice connectivity• Ageing Remediation Project• Legacy to AZURE migration• Build Projects related to Firewall, Meraki, VMX, VMware, Azure, VPN, Cisco ISE, NAC, Synology, Intune - MAM & MDM and O365.Strategic Project Manager | Design a Strategy for generating additional Projects• Created a framework from inception that added Employee, Customer and ultimately generating Business value via identification of valuable projects.• Reported directly to CDO – Chief Delivery OfficerOCM - Organization Change Manager | SAP salesforce Migration)• Develop Change Charter• Conduct Senior Stakeholder Assessment• Identify and define Success Criteria of the program• Define communication and Training plan. Infrastructure Project Manager• Identified and Delivered Azure Migration Assessment Project report for a large non-profit organization in US, for a period of 3 months. Transition Manager • Insource Global Service Desk (GSD) from Incumbent vendor for a large Pharmaceutical company; Build, Operate and stabilize the GSD in India offshore center within 8 months from start of projectProject Manager | Banking Domain | Regulatory GAP analysis Project• Managed and coordinated 1600 Regulations under Core Banking for Project for A large multinational banking and financial services • Skills: Stakeholder, Resource, RISK, Issue & communication management

Role: Project Manager:• Working on multiple simultaneous Projects - Server Build, Server Decommission, Database decommission, etc.• Ensure the Project Management life cycle is followed.• Requirement gathering and baseline scope• Raise Project Change Request for any deviation to cost, schedule, and scope.• Allocate and engage the team for deployment.• Execute, Control and Close project OTOBOSRole: Change Manager:• Account focal for an IBM product used by 35+ Accounts\Clients in US• Collect noncompliance and vulnerability reports • Update Project Patching plan and schedule• Maintain daily huddle to discuss plan on due change tickets, RCA for noncompliance and other issues that team need to present• Attend required meeting to get the change authorized• Interface with 35+ account specific SDMs and DPEs for change extension approval• Run Continuous Service Improvement (ID re-validations and Health checks)

Role: Project Manager:• Project Management• Transition Management• Service Desk• Service Operations• ITIL six sigma Audits (CMMI SVC L4)

Mumbai, Maharashtra, India

• Providing support and solution to small business groups with a Windows-based platform.• A team of 6 engineers for the smooth operation of call management.• Resolving Desktop, hardware, and printer-related issues for customers.• Vendor Management• Regular Checks on Cisco for Link status & utilization.• Solving WAN and LAN related issues• Managing Active Directory user accounts