• Security Innovation: Pioneered a 360-degree security strategy, and led the ideation, development, and launch of key capabilities in Identity Management, E2E Encryption, Mobile Security, DLP, and eDiscovery. Elevated Webex to a top-tier secure collaboration platform, achieving high security rankings from the NSA and EDPS. • Privacy & Compliance: Directed the development and delivery of privacy controls into the product and obtained Security and Privacy Certifications, Regulatory and Regional Compliance Certifications.• Identity Management: Led the product strategy and team responsible for Identity and Access Management, transforming Webex's identity platform capabilities, including User Provisioning and Lifecycle Management, SAML & OIDC-based authentication, SSO, MFA, RBAC, Identity governance and partners integrations. • Developer Platform: Led the strategy and team focused on expanding Webex platform adoption through a thriving developer and partner ecosystem. Oversaw initiatives, driving the development of APIs, that enabled customers and 3rd parties to create and deploy integrations for Cloud storage, Security, Identity and Compliance.• Advanced Security Bundle: Championed and orchestrated the creation and launch of an integrated solution between Cisco Webex and Security products , encompassing identity security, threat intelligence, DLP, that differentiated Cisco solutions, simplified customer purchase and deployment, and drove a 20% ARR uplift.• Technology Partnership : Drove the ISV and SI partner strategy, building integrated solutions that accelerated enterprise-wide deployment. Formed key partnerships with industry leaders such as Microsoft, Amazon, Google, Box, Okta, Splunk, Palo Alto Networks, McAfee, boosting platform adoption and revenue.• Revenue Growth: Directed product strategy, management, and GTM efforts for Federal Civilian, State & Local Government, and Defense, resulting in a 9% YoY ARR growth in the U.S. Public Sector.

• Cloud Services Leadership: Led the automation of Office 365 Cloud services, supporting over 60 million enterprise users and 400 million outlook.com users. Enhanced deployment velocity from monthly to weekly and reduced critical update rollout from seven days to one. • Bing Ads Platform International Expansion: Directed expansion of Bing Ads Developer APIs into 30 new markets across Europe, Middle East, Asia, and Latin America, significantly increasing annual revenue to over $700M. Implemented a templated expansion strategy, reducing development costs and accelerating market entry, bolstering Microsoft's position as a global search advertising leader and increasing access to diverse markets and languages.• Innovation in Payment Solutions: Developed and implemented diverse payment solutions, addressing major market needs and improving user satisfaction. Introduced options like pre-pay, electronic invoicing, and region-specific instruments (e.g., German Direct Debit, Brazilian Boleto Bancário), which streamlined global ad spend management and boosted user satisfaction NSAT score by 20 points.• Fraud Management System: Established a Behavioral Fraud/Risk Management Platform for Bing Ads, using Bayesian Predictive Models and Data Mining. Achieved 99% precision in fraud detection, substantially reducing annual fraud losses while enabling real-time algorithm adjustments by data scientists, enhancing advertiser trust and system integrity.

• eCommerce Platform Visionary: Developed the vision, strategy, and roadmap for Amazon's eCommerce Platform, which powers Amazon properties, third-party seller sites, and the broader developer ecosystem. Enabled Amazon’s rapid expansion into new countries, launch new product categories, and allowing merchants of all sizes to establish online storefronts within weeks and empowering third-party sellers to efficiently list products on Amazon.com.• Developer Platform Leadership: Led cross-organizational initiatives to deliver the eCommerce SDK, a comprehensive suite of web services APIs and developer tools that strengthened Amazon’s developer and third-party seller ecosystem. • Marketplace Automation: Innovated an Automated Marketplace Management Service to streamline the configuration of over 125 eCommerce web services, significantly reducing setup times from several months to just a few days and enabling Amazon’s rapid international and category expansion. • Recommendation Engine Development: Defined the product vision and led the development of Amazon’s Recommendation Engine and Developer APIs, transforming it into a highly integrable service for Amazon.com. This initiative boosted user engagement and increased global average purchases by 5.6%.