Rajeshkumar J, Pmp Email & Phone Number

India

Salem, Tamil Nadu, India

As the Chief Executive Officer and Managing Director, I am responsible for defining and driving the company’s strategic direction.Role encompasses both operational and strategic responsibilities, ensuring the organization achieves its business goals while maintaining a culture of innovation, excellence, and sustainability.Vision and StrategyDevelop and.

Zurich, Switzerland

Handled the business growth, delivery, transformation and new logo onboarding with pre-sales. Managed huge deals of approx $300M. Continued positive revenue growth of approx 60CR in INR per quarter for managed accounts ( Major and Minor)

Zurich, Switzerland

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Leading end-to-end Global Delivery Management for multiple clients and projects by envisioning, developing, and implementing service management strategies to ensure smooth and efficient service delivery. ❖ Spearheading the development and implementation of projects in line with guidelines and leading process transition initiatives.

Chennai

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭❖ Mapping business requirements and coordinating in developing and implementing Project in line with the pre­set guidelines; spearheading process transition initiatives.❖ Monitoring the overall functioning of the team, identifying improvement areas and implementingadequate measures to maximize customer satisfaction.

Chennai

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Managing delivery operations for a team of 20 members.❖ Meeting SLA, Managing customer expectation, efficiently managing People, Process and Technology are the primary responsibilities.❖ Responsible for Reporting and dashboards in the process which includes client level as company levelreporting.❖ Process Improvement Initiatives.

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Spearheading a Special team of 25 people for managing technical support activities for SymantecEnterprise Administrative and MAC products.❖ Deploying short ­term and long­ term plans for accomplishment of technical support targets.Supervising and managing of Beta testing for all new product releases.❖ Creation of new Knowledge Base.