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Rajesh Kumar S Email & Phone Number
Engagement Manager Decision Scientist
at
Fractal
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Engagement Manager Decision Scientist
Location
Chennai, Tamil Nadu, India
Company size
Who is Rajesh Kumar S? Overview
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Quick answer
Rajesh Kumar S is listed as Engagement Manager Decision Scientist at Fractal, a with 6195 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Rajesh Kumar S.
Rajesh Kumar S previously worked as Program Delivery Manager at Uniphore and Principal Business Analyst at Uniphore. Rajesh Kumar S holds Master Of Business Administration - Mba, Hr /Finance from Anna University.
Company email context
Email format at Fractal
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Fractal
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Profile bio
About Rajesh Kumar S
Seasoned Delivery Program Manager with 14 years of experience in Business and Analytics, specializing in Customer Interaction Management. Extensive expertise in managing end-to-end projects within contact centers, utilizing both Agile and Waterfall methodologies. Proven track record of delivering complex projects on time, leading cross-functional teams, and driving results. Adept at setting up project milestones, coordinating with clients, and allocating resources effectively. Known for a proactive approach, strong client relationships, and a deep passion for leveraging technology to enhance customer experiences. Skilled in data analytics, reporting, and implementing omni-channel and predictive projects to optimize service delivery. Committed to continuous improvement and achieving high levels of client satisfaction.
Current workplace
Rajesh Kumar S's current company
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Fractal
7 roles
Rajesh Kumar S work experience
A career timeline built from the work history available for this profile.
Program Delivery Manager
Principal Business Analyst
Dec 2021 - Jul 2022
Senior Business Analyst
Feb 2020 - Nov 2021
Mtsiii Consultant System Engineering
• Directed enterprise-level programs and oversaw IVR application development.• Served as Product Owner for the Prepay Wireless IVR.• Coordinated project alignment, scoping, and capacity management.• Provided detailed reporting on programs and implemented management directives on time.• Led Omni channel experience and predictive projects to provide a seamless customer journey across various communication channels.
Oct 2017 - Feb 2020
Mts Ii Cosultant System Engineering
Scrum Master• Certified Professional Scrum Master I.• Implemented Scrum frameworks in the IVR team and served as Scrum Master.• Demonstrated expertise in servant leadership, facilitation, and team empowerment.Business Analyst• Acted as SME for various IVR systems and designed call flows.• Managed test case review and approval, conducted UAT, and performed post-implementation validation.
Mar 2014 - Sep 2017
Mts I Consultant System Engineering
Metrics and Analytics• Created dashboards for IVR systems, covering call listening, path analysis, trend analysis, and system health checks.• Analyzed IVR application data to provide actionable insights for better decision-making.• Improved self-service features to reduce call volumes, misdirects, and handoffs.• Used speech analytics to refine functionalities like grammar tuning and utterance analysis
Apr 2011 - Mar 2014
Team & coworkers
Colleagues at Fractal
Other employees you can reach at fractalanalytics.com. View company contacts for 6195 employees →
AN
Akarsh N S
Colleague at FractalMysuru, Karnataka, India
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FX
Francis Xavier Paul
Colleague at FractalChennai, Tamil Nadu, India
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AK
Ashmi Kothari
Colleague at FractalMumbai, Maharashtra, India
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PD
Prashant Dwivedi
Colleague at FractalDelhi, India
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AC
Akshita Chugh
Colleague at FractalMumbai, Maharashtra, India
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DS
Dhanush S
Colleague at FractalBengaluru, Karnataka, India
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SV
Suriya Vasan
Colleague at FractalChennai, Tamil Nadu, India
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SR
Subhamathi R P
Colleague at FractalBengaluru, Karnataka, India
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DS
Dhakshin Sriram T
Colleague at FractalBengaluru, Karnataka, India
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HB
Harry Brook
Colleague at FractalPort St Joe, Florida, United States
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Akarsh N S
Colleague at FractalMysuru, Karnataka, India
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FX
Francis Xavier Paul
Colleague at FractalChennai, Tamil Nadu, India
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AK
Ashmi Kothari
Colleague at FractalMumbai, Maharashtra, India
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PD
Prashant Dwivedi
Colleague at FractalDelhi, India
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AC
Akshita Chugh
Colleague at FractalMumbai, Maharashtra, India
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DS
Dhanush S
Colleague at FractalBengaluru, Karnataka, India
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SV
Suriya Vasan
Colleague at FractalChennai, Tamil Nadu, India
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SR
Subhamathi R P
Colleague at FractalBengaluru, Karnataka, India
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DS
Dhakshin Sriram T
Colleague at FractalBengaluru, Karnataka, India
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HB
Harry Brook
Colleague at FractalPort St Joe, Florida, United States
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2 education records
Rajesh Kumar S education
Master Of Business Administration - Mba, Hr /Finance
Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering
Bharathidasan Institute Of Technology Tiruchirapalli
FAQ
Frequently asked questions about Rajesh Kumar S
Quick answers generated from the profile data available on this page.
What company does Rajesh Kumar S work for?
Rajesh Kumar S works for Fractal.
What is Rajesh Kumar S's role at Fractal?
Rajesh Kumar S is listed as Engagement Manager Decision Scientist at Fractal.
Where is Rajesh Kumar S based?
Rajesh Kumar S is based in Chennai, Tamil Nadu, India while working with Fractal.
What companies has Rajesh Kumar S worked for?
Rajesh Kumar S has worked for Fractal, Uniphore, and Verizon Data Services.
Who are Rajesh Kumar S's colleagues at Fractal?
Rajesh Kumar S's colleagues at Fractal include Akarsh N S, Francis Xavier Paul, Ashmi Kothari, Prashant Dwivedi, and Akshita Chugh.
How can I contact Rajesh Kumar S?
You can use AeroLeads to view verified contact signals for Rajesh Kumar S at Fractal, including work email, phone, and LinkedIn data when available.
What schools did Rajesh Kumar S attend?
Rajesh Kumar S holds Master Of Business Administration - Mba, Hr /Finance from Anna University.
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