Rajesh Mulik Email and Phone Number
An IT Service Delivery Professional with 30 years of experience of working with multinational organizations with multi-global presence. I have track record of scaling up, turning around, and heading BU/Practices on both national and international level and delivering on revenue, service management, and technical deliverables.My domain experience includes Service Delivery Management, IT Infrastructure Services (Desktop Support & WINT to 2K Server Migration), Icobol ERP administration, Project coordination (Cloud Migration to Microsoft Azure), SAP Application Management Support, SAP Technical Upgrades/Migration Delivery & Execution, and more.
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Senior Sap And Infra Service Delivery ManagerAtosMumbai, Mh, In -
Senior Service Delivery ManagerAtos Aug 2015 - PresentMumbai, Maharashtra, India● Headed cross-functional team of 125+ members of Atos consultants across Finland, Romania, Poland & India for Finland , The Netherlands & North America based Customer. ● Managed various support (Infra, SAP Technical & Functional) teams & third-party support vendors (Linux Subscription Extension, Dell Support Extension for PowerEdge Server, Brocade Switches etc).● Accelerated business growth for the BTN GBU by offshoring around 6 Customers within span of 2 years; met the top-line and bottom-line targets on a regular basis● Rebuilt the entire team by hiring new talent, revising the roles and responsibilities, and bringing in accountability and ownership; scaled up the team competencies and inculcated a culture of performance orientation.● Implemented various cost optimization initiatives; led a Six Sigma project leading to reduction in the headcount and average savings per month. Extended the cost benefits realized to the client leading to better client relationship. -
Service Delivery ManagerVodaphone India Services Pvt Ltd Jan 2013 - Jul 2015Pune, Maharashtra, India● Managed the Global Technical Operations impacting customers worldwide with a team of 80+ Consultants.● Aligned partners such as VISPL, IBM, Accenture, and other external vendors for SAP Basis, Informatica, and Redwood Services.● Achieved 100% adherence to SLA/KPIs; led and motivated team members to provide optimal customer servicing in line with corporate governance and operational standards.● Consulted in contract renewal, negotiations, resource allocation and optimization, account billing, reporting, and risk management.
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Technical Delivery Manager - Sap BasisAtos It Solutions & Services Pvt Ltd (Siemens It Solutions Pvt Ltd) Oct 2005 - Dec 2012Mumbai, Maharashtra, India
Rajesh Mulik Education Details
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Information Management
Frequently Asked Questions about Rajesh Mulik
What company does Rajesh Mulik work for?
Rajesh Mulik works for Atos
What is Rajesh Mulik's role at the current company?
Rajesh Mulik's current role is Senior SAP and Infra Service Delivery Manager.
What schools did Rajesh Mulik attend?
Rajesh Mulik attended Welingkar Institute Of Management.
Who are Rajesh Mulik's colleagues?
Rajesh Mulik's colleagues are Leandro Algañaraz, Richard Melendez, Lautaro Montenegro, Roza Linda, Jeffry Beurskens, Tanmoy Chakraborty, Mahalingam Rangasamy.
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Rajesh Mulik
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