- Working on Cost Optimization for first mile and last mile B2B operations.- End to end billing process development from BRIM in coordination with tech, finance and ops team- Developing Processes for smooth vendor onboarding and billing/invoicing.- First Mile and Last Mile Pickup and Delivery Vendor Exploration, Negotiations, Finalization.- End to End management of Business Associates.- Load vs Cost Analysis for First mile and Last mile.- Vendor Performance Analysis

Process ImprovementData AnalysisLast Mile OperationsVendor Management LTL OperationsPincode Expansion

B2B Deal creation, invoicing and revenue reportsSOP for Forfeitures/ExitAR AnalysisSD Analysis

Operations Management: DEPS Operations Quality assurance, Team management, Project Executions and Process Setups, SOP formations and Adherence drives, Score-card reviewsProduct & Tech management: Identifying business requirements, Documenting requirement details, Meetings with Product and Tech Teams to finalize the requirements, UAT and product finalisation, Training and Execution of Product at field ops, Adherence Drive and Further enhancementsData Management & Analysis: Metric Management, Data Analysis and Dashboard setups with technical skills – Excel, SQLProcurement and Project Management: Sourcing Vendors, Negotiation, Product finalization, Execution and Adherence measurements

Team ManagementForecast based planningInbound/Outbound/Customer Return OperationsICQA - Inventory Control Quality AnalysisProblem Solver(process and customer based)

6 weeks training at coach care center (NR), New delhi

4 weeks training at HMT Ltd. Ajmer, (Rajasthan) in various departments such as Foundry, Assembly, Small Machine Shop, Heavy Machine Shop.