IT - Infrastructure.Management of MPLS network in India.Management of Server, Storage Infrastrcuture.Management of Mobile Apple devices and applications.Management of BCP/DR system.Co-ordination with SAP team for Audit,Authorisation and User Management. Information - Security. Compliance and in depth exposure of ISO27001,ISO 270033,CobitManagement of BCP and disaster recovery soultion.IS Training and awareness within organization. Managing Internal audits and reporting to management. Risk analysis and risk mitigation.Design information security solution. Analysing penetration testing and Vulnerability assessment. Defines IT Security specific policies and procedures, and works with IT team to ensure adherenceManages Risk Assessments for all IT Technology platforms in India.Documentation and publish security incident responses to Head IT.Conducts frequent Compliance Reviews with IT teamsConducts recurring Physical and Systems Assessments across 3rd party vendorsPerform periodic vulnerability assessments, tracks mitigation & resolutionCo ordination with project manager to ensure security reviewsOversees security solution design documentationCo ordination with teams of Application, Integration, Systems and Network architects to implement security solutionsEvaluation Security tools and technologies and establishes technology security standards .Provides security leadership, clarity and direction for on-site and third party vendor teams.Protects system by defining access privileges, control structures, and resourcesInterface with client's security and risk teams on assessments and reviewsAssess risks from emerging technologies and design adequate controls and processesStudy & recommend industry best practices, latest trends for continuous improvement of information security.

Responsible for IT infrastructure operations across India

Job Profile included supporting IT users from North and South America on Citrix platform and Oracle based Application. Manage a team of Outsource FMS team in IT and N/W domain.Ensures timely service to customers and handle escalations.Ensure adherence to the SLAs for the services that are rendered out of CSC.Major role in sharing the CSC responsibilities between Global and Indian IT Team for effective team work and load balancing. Transition of some key resolution activities to CSC India Operations Interaction with IT service providers and responsible for the integrity of the data within the incident recording systems.Bring new innovative ideas to the team for effective operations. Keep the team updated on the latest Technology changes and proactive ideas to use some of the new developments.Co ordination with various departments for effective management of growing business needs.Preparing weekly / monthly reports.

Decibell Computers was an premium service provider for IBM and HP.Job Profile details are as follows.