• Responsible for handling the region of Maharashtra & Gujarat ( Paid Franchisee with Investment) for Selling 4.0 industry products (Mainly AR technology).• Engaging with corporates and media advertisement agencies to promote and demonstrate the AR technology products offered by Four Point Two Technologies.• Showcasing the AR technology products to potential clients, highlighting their features, benefits, and potential applications conducting product demonstrations and presentations.• Actively pursuing sales opportunities, aiming to secure clients for Four Point Two Technologies' AR technology products; understanding the client's needs, proposing suitable solutions, negotiating pricing and terms, and ultimately closing the deals.

• General Manager ( 04/ 2012- 08/ 2020)- Accountable for handling more than 30000+ Satisfied customers; providing them with exceptional travel services.• Managed and organized group tours to highly sought-after destinations such as Dubai, Hong Kong Macau, Bali, China, and Thailand; led a significant amount of repeat business, highlighting the trust and satisfaction that my customers have experienced.• Overseen day-to-day operations, designed strategy and set goals for growth and maintained budgets and optimize expenses.• Evaluated and improved operations and financial performance, directed the employee assessment process and developed operational initiatives that resulted in increased consumer and employee loyalty. • Coordinated contract negotiations, timetables, training, staff evaluations, and budget implementations. • Senior Manager (09/ 2010- 03/ 2012)- Handled day-to-day sales and operations for corporate and individual travellers. Operated domestic and international groups of up to 600 passengers at a time.• Driven year-over-year revenue growth while overseeing operations, strategic vision, and long-term planning. • Participated in meetings with clients, colleagues, vendors, or other stakeholders to discuss projects, provided feedback, and drive results. • Reviewed client proposals to determine feasibility and recommended changes when necessary; worked with other Suppliers & services providers to ensure that group tours are completed on time and within budget.

• Manager- NRI Sales, Leisure Travel (Outbound) ( 02/ 2010- 08/ 2010)- Responsible for developing a totally new NRI Division in Mumbai to serve Travel Services to serve NRI clients worldwide. • Strategically appointed General Sales Agents (GSA/CP) across various key locations worldwide including the United Arab Emirates (UAE), Oman, Bahrain, Kenya, Tanzania, South Africa, United Kingdom (UK), Singapore, Australia, and the United States of America (USA).• Extensive network of agents enables efficient sales representation and facilitates the effective distribution of our products and services in these important markets.• Admired GSA/Channel Partners, B2B agents in Kenya, Tanzania, Dubai, and Abu Dhabi, and overseen and visited with agents on average twice a year to update them on new product launches, promotional offers, and other initiatives.• Assistant Manager ( 12/ 2007- 02/ 2010) - Supervised employees during day-to-day tasks, provided customer support in escalated situations and managed the overall workflow of a workplace. • Provided training and new hire materials for introducing new hires; fostered a secure, organised, and professional workplace for clients and workers.• Created reports, analyzed and interpreted retail data, like revenues, expenses and competition. Improved team agility and performance, cross-trained current personnel.

• Senior Executive customer service leisure ( Outbound Sales ) (08/ 2007 - 11/ 2007) - Organized clients' contact database, and monitored responses to customer requests and queries to minimize gaps in customer service delivery.• Offered free Individual Travel Packages to client and handled Travel Agency sales all over Mumbai.• B2B - Managed Personal Relations and coordinated with agents to get business on a regular basis and arranged travel agents – got together for all Travel Agents in Mumbai. • Met Agents on a regular basis and kept updating Agents about New Products; launched & promotional packages & schemes; kept updating seniors on market updates & competitors products and schemes.• Executive e (04/ 2006 - 07/ 2007) – customer service, Leisure - Led and managed a team of agents, communicating customer needs to stakeholders, and understanding exactly how customers use your product or service.• Junior Executive – customer service (09/ 2004- 03/ 2006)- Overseen and drove back office provisioning of service delivery including on net feasibility, access networks and customer order provisioning.

Sion, Mumbai ( P S A - Cox & Kings)