Rajesh Surya, Pmp, Itil-F Email & Phone Number

Singapore

Singapore

Is responsible for the execution of Sales and Business Operations activities and programs, across the Singtel Cloud BusinessAssist Director (Sales & Business Operations) in planning, forecasting, pipeline analysis, define and track sales performance, governance of internal processes and policies, workforce planning and actions, managing compensation processes as well as work on business process optimizations across the business. Preparation of leadership presentations, half and full year business planning, QBRs, forecasting and quarterly and monthly pipeline analysisDrive meaningful and insightful reporting to support Singtel Cloud business operational and business needs and to help drive targeted process improvement. Analyze complex data, provide succinct reports and recommendations to senior management, and be knowledgeable with both sales and finance topics.

Singapore

DXC is the merger of CSC and HPES, creating the largest independent technology services firm. As a Business Planning and Operations manager, I support sales and account teams in growing and protecting the DXC businessLeader Support – Help leadership remove obstacles, problem solve, interlock with different parts of the organization and drive Sales successStrategy – Help leadership define Sales roles, territories, and Sales team coverage and sizingManagement System – Design the Sales Management System, managing and optimizing the process, and driving complianceIncentives – Shape the compensation design and helping Leaders recognize top Sales performers, improve low performersInsights – Provide leadership with insights and recommendations based on review of the key metrics, intelligence and best practices

Singapore

Support Asia Strategy & Operations Leader to enable GTM to Achieve Financial Objectives- Manage Flash Cycles partnering with Finance and Country GM's- Enable GTM to achieve or Exceed Budget- Define and drive initiatives which will drive incremental growthSupport Asia Strategy & Operations Leader enable GTM achieve ES Accelerate Program Objectives- Define ES Accelerate Program working closely with the Program Team- Program Manage Execution of Accelerate Program initiatives working closely with Program team and country GMsSupport Asia Strategy & Operations Leader to drive Operations Management & Governance- Program Manage Requisition Review Board/Labor Demand and Supply Management- Program Manage Business and Financial Planning- Program Manage Voice of Customer Survey roll-out and drive improvement plan.- Any other operational topics which may come-up time to time.

Bengaluru Area, India

Shouldered the responsibility of transitions and setting up operations team of over 100 members for Sales Operations process along with deployment of new Pricing Management tool for HP Channel Partners; it comprised of:- Overall ownership of team on-boarding and training- Creating Standard Operating Procedures (SOPs)- Production Monitoring- Service Level Agreement (SLA) or Statement of Work (SOW) sign off with customers - Delivery of consistent KPIs as per the SLA/SOW• Developed the Business Continuity Plan (BCP), Escalation/Incident Management System, Governance structure, Continual Process Improvement and Knowledge Management framework for on-going operations• Worked in collaboration with business stakeholders and IT development teams to increase and improve the functionalities of IT tools and systems. Accountable for User Acceptance Testing (UAT) and effective Move to Production (MTP) of new IT solutions for the process. Identify and timely escalate issues to appropriate teams ensuring minimal impact to stakeholders• Conducted periodic deep dives into process performance and operational metrics; identified the business challenges/risks and executed the effective solutions• Oversaw the end-to-end operations and service delivery as per SLAs for a team of over 100 members of Sales Operations processes eg. Partner Management, Claims Management, Partner Payments, Configurations Management, Pricing Management, Quotes and Deals Management• Worked in coordination with Sales team, business partners and internal Training, Quality, Process & Analytics teams to deliver business targets• Exceeded customer expectations through effective customer management and improvement in customer satisfaction/Voice of Customer (CSAT/VOC) scores• Managed the hiring interviews and recruitment of talented resources in the team; handled the performance and talent management of team members as well as resource retention and career development of team members

Federal Income Taxation, Federal Income Taxation

Bachelor Of Commerce, Finance And Accounting