Corporate Affairs and Projects of the Dev Group of Companies

• Responsibility to handle day to day activities of the COO, work in line with operation team to feed analyzed operational information for taking informed decisions.• Working towards betterment of customer relation and business expansion by regular interaction with existing and potential client to understand their needs and requirement, forward to marketing team for their further consolidation.• Do data analysis (market share analysis, rate comparison and performance analysis), departmental data & information checks. Done cost analysis exercise with finance and other department as a cost saving / reduction exercise at the Port. • Executed the content development exercise for development of Port’s new website. And time to time content submission for corporate communication. • Successfully handling an additional responsibility of the IT Manager from last 10 months during the absence of concern manager. • Do required coordination with all concerns for completion of required assignment in the allocated time-frame form top, middle and lower management

• Responsibility to handle 3 major dimensions of CMIE operations in Gujarato Business Developmento Monitoring a team of Polling Executives (responsible for capturing real time prices for agriculture commodities) for NCDExo Managing & monitoring a team of Field Information Officers (responsible to conduct Household Surveys in Gujarat) - largest survey of households of Indiao Managing administration and accounts for the branch• Responsible for support to all clients in Gujarat region, regarding their training, after sales service, renewals & new business generation in Gujarat (client base: Government Departments, Banks, Corporates, CA's, Research and Management Institutes).• Identify opportunities for improvement to maximize resources and increase customer satisfaction• Responsible for resource allocation, planning and management for a team of 30 employees to start Consumer Pyramids (Household Survey on Income and Economic Development) operations in Gujarat.• Ensure the appropriate recruitment, training and management of employees to achieve high professional operational standards.

Management Consulting, providing help in dealing with delegates and clients by providing support using CMIE database.