Raji Jayakumar Email & Phone Number

Continuous Improvement Professional and a Lean Six Sigma Black Belt with significant experience in Service Improvement, Project and Change Management in Local Government. - Experience in executing process improvement solutions to business problems, using data analysis and lean six sigma tools to support strategic process improvement plans.- Identified, planned and implemented several projects to improve quality, reduce cost, increase productivity and improve cycle time, resulting in significant business improvement and customer satisfaction.- Excellent analytical, logical and attention to detail mindset with exceptional communication, organisational and leadership skills.- Strong understanding of regulatory and reporting requirements as well as experience in forecasting, budgeting and financial analysis combined with understanding of key performance indicators.- Certified trainer with excellent ability to influence key stakeholders to drive change. My skills also include facilitation, training development and delivery.