Raji Patchaimal Email & Phone Number

Tampa, Florida, United States

Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area

• Effectively managed multiple multi-million dollar products and deliverables within Digital Mobile Measurement • Partnered with Product Leadership to enhance deliverables for client needs and provide solutions to operational defects• Coordinated a complex process through delegation of tasks to offshore resources• Edited multiple product surveys programming logic and report syntax on a monthly cadence• Created impact analyses which include projections, frequency trends, charts and report impact synopsis on a monthly cadence• Self-Initiated cross-training to improve work flow and streamline project completion • Provide product research for client inquiries requesting data validation or additional insight

Tampa/St. Petersburg, Florida Area

•Delivered statistical syndicated reports to the nation's top wireless companies reporting on consumer, product & service trends. •Day-to-day responsibilities included providing detailed source and validity reports, tracing root causes, trend changes, and supporting arguments for shifts in data. Calculated downstream effects of client-requested changes, including impact to coding, file sources and trending data.•Also identified process improvements related to streamlining and maximizing efficiency and assisted with the design and execution of these initiatives, including survey redesign and research.•From 2014 to 2015, greatly exceeded performance goals of improved cycle time for all Mobile Measurement deliveries by 35% through implementation of superior production processes.•Implemented process improvements and quality assurance objectives for all Mobile Measurement databases

Chennai Area, India

•Investigation of customer queries and Reconcilement of Citibank's Nostro/clearing accounts and multifarious currency agent accounts of 13 European branches with specific focus on items logged to Cash Management (London, Paris, Amsterdam, Stockholm, Vienna, Helsinki, Milan, Brussels, Frankfurt, Dublin, Luxembourg, and Jersey)•Special focus on adhering to SLA’s, generate timely reports and share it with the verticals, client partners and stakeholders as and when needed. In the financial industry, accuracy can never be compromised. Therefore, exercised extreme vigilance towards accuracy and always had eye for detail.•Work closely with other departments and internal teams in the chain to ensure timely action for any outstanding to the bank.•Ensure that the exceptions pertaining to funds expected by Cash Management clients are transferred to them with minimal time lag within the respective currency cut-off times after liaising with the treasury about any open positions.•Preventing loss to bank by informing treasury to borrow foreign currency funds from market immediately on identifying foreign currency negative position.•Review of ageing exceptions for the site as a whole, identifying ways and means to reconcile those items at the earliest and preparing a weekly MIS report on ageing exceptions along with the causes.•Performing error analysis pertaining to exceptions that have been logged to other departments and transferred back to Cash Management.•Investigating on the whereabouts of the funds for the queries raised by the clients. Hands on knowledge in handling the team escalations.

Chennai Area, India

European Fund transfer Investigations for the client Citibank

Chennai Area, India

Chennai Area, India

Emba, Finance, General

Bachelor'S Degree, Computer Science