Raji Temitope

Raji Temitope Email and Phone Number

Customer service Expert|Customer Success analysis|Administrative officer|Social Media Manager
Raji Temitope's Location
Lagos Island, Lagos State, Nigeria, Nigeria
About Raji Temitope

I’m a customer service representative having an experience of over 3years in the banking and customer service industry.Provide resolutions to customers issues and complaint using the inbound ,email and live chat interactions to customers.I have been able to develop skills such as effective communication,leadership ,ability to multitask , efficient listening skills and above all ability to multitask at all times.I was able to join the team which helped in handling the call back assist which in turn helped reduce the long hours of the wait time on customers when trying to speak to a representative This unit helped to give customer the option to be called in times of a long queue and provide prompt resolution.

Raji Temitope's Current Company Details

Customer service Expert|Customer Success analysis|Administrative officer|Social Media Manager
Raji Temitope Work Experience Details
  • Kidmonth
    Admin Officer/Social Media Handler/Customer Service Representative
    Kidmonth Sep 2022 - Sep 2023
    Lagos State, Nigeria
    *SOCIAL MEDIA HANDLER/CUSTOMER SERVICE AND ADMIN OFFICER IN KIDMONTH STARS 2022/2023oversees a company’s interactions with the public through implementing content strategies on social media platforms.duties include analyzing engagement data.Identifying trends in customer interactions and planning digital campaigns to build communitv..also answer customers questions through calls and email and social media interactions .Also providing administrative support to the organization
  • Guaranty Trust
    Customer Service Representative
    Guaranty Trust Nov 2019 - Jun 2022
    Nigeria
  • Guaranty Trust
    Customer Service Representative Gtb
    Guaranty Trust Jan 2019 - Jan 2020
    Lagos State, Nigeria
    Communicating with customers to resolve issues or concerns regarding accounts, such as opening new accounts.Processing transactions such as dispense errors. advocating for customers so they can achieve their financial goals. helping them select the right products and services and assisting them with financial decisions.RevIewing account statements and other financial documents to ensure accuracy or entries.Working hand to hand and closely with the head of customer service.Customer relations such as creating positive relationshins with customersProviding Information about bank products and services to potential clientsResponding to inquiries about account balances and other general customers service inquiries.
  • Guaranty Trust
    Customer Service Representative
    Guaranty Trust Jan 2019 - Jan 2020
    Nigeria

Raji Temitope Education Details

Frequently Asked Questions about Raji Temitope

What is Raji Temitope's role at the current company?

Raji Temitope's current role is Customer service Expert|Customer Success analysis|Administrative officer|Social Media Manager.

What schools did Raji Temitope attend?

Raji Temitope attended Kwara State Polytechnic, Kwara State Polytechnic Ilorin.

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