An executive with domain expertise in IT enabled BPO/KPI services across telecom, banking, insurance and NBFC sectors.A business leader and strategist, passionate in developing appropriate and technology driven service delivery models to meet customer needs.Has a proven track record of success in:* Growing new businesses* Handling large projects/businesses right from roll outs to stabilization* Managing process improvement to achieve better results* Managing and scaling cost efficient, multi-locational back office operations/processing set-ups to cater customer requirement* Building, growing and managing large size teams* Managing the top and bottom line with the utmost consistency and efficiency