Manage key client relationships, providing tailored solutions to enhance customer satisfaction and retention.Collaborate with senior management to formulate and implement marketing campaigns and product promotions.Conduct market research and competitor analysis to identify emerging trends and business opportunities.Oversee sales forecasting, budgeting, and performance tracking to ensure targets are met or exceeded.Optimize product positioning and branding efforts to maximize market penetration and brand visibility.Coordinate cross-functional teams to execute integrated marketing initiatives across various channels.Monitor and evaluate sales team performance, providing feedback and implementing training to improve effectiveness.Build and maintain a strong network of industry contacts to foster new business development.Develop and execute sales strategies to achieve revenue targets and market growth.

Managed sales promotions and marketing strategies on major social media sites.   Cultivated and maintained strategic alliances with key partners and vendors.  Analyzed sales and marketing data for improved strategies. Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels. Evaluated costs against expected market price points and set structures to achieve profit targets.

Performed competitive analyses and adjusted sales and marketing strategies accordingly. Directed canvassing plans to facilitate consistent, high-quality appointments for sales representatives. Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment. Instructed sales staff on cross-selling and up-selling techniques resulting in increased net sales revenue by 20% in sales. Directed sales support staff in administrative tasks to help sales reps close deals. Outlined marketing strategies and developed collateral in close collaboration with product management personnel. Forecasted sales and established processes to achieve sales objectives and related metrics.  Analyzed sales and marketing data for improved strategies. Instructed sales staff on cross-selling and up-selling techniques resulting in increased net sales revenue by 20% in sales. Demonstrated products to show potential customers benefits and advantages and encourage purchases. Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.

Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures. Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities. Met with clients, delivering presentations, and educating on product and service features and offerings.  Coached employees in successful selling methods and encouraged cross-selling to drive revenue.  Closed lucrative sales deals using strong negotiation and persuasion skills.  Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.  Resolved customer issues quickly to close deals and boost client satisfaction.

Assisted customers in identifying issues and explained solutions to restore service and functionality. Created help desk tickets, troubleshot and resolved desktop issues. Offered new customers training to reduce frustration and improve customer satisfaction. Provided Tier 1 IT support to non-technical internal users through desk side support services. Wrote and reviewed tickets to request maintenance to various types of equipment.  Used ticketing systems to manage and process support actions and requests. Responded to faults in networks to rapidly restore connectivity and prevent unnecessary downtimes.

Managed event logistics and operations. Performed event coordination for larger parties and gatherings.  Coordinated schedules and timelines for events. Managed administrative logistics of events planning, event booking, and event promotions.  Consulted with customers to determine objectives and requirements for events. Communicated with catering, lighting and sound companies to obtain price quotes.