Configuration of Enterprise Structure consisting of sales organizations, distribution channels, and divisions.Customer Master configurationInvolved in Pricing Procedure configurationIntegration with other modulesConfiguration, covering the complete range of functionalists likes master data, order management, pricing, shipping, billing.Define the enterprise structure, common distribution channel and common division for all relevant master data, Material determination, item category, copy control.Partner determination, delivery item category and determination, configure new sales document type.Credit management: Assign a credit control area to company code.

Involved in issue resolution.Handled issues raised by user according to their criticality level defined in SLA.Conducted problem analysis and communicated the solution to the user.Daily interaction with users and weekly discussions on the new functionalities, ticket statuses and other related issues on STO.Prepared User manuals.