Rajiv Arya Email and Phone Number

• Installation and Troubleshooting of Windows, 7/10.• Monitor and maintain computer systems and networks.• Installation IBM Notes 9, Troubleshooting create Archiving, and Backup or Restoration.• Handling user calls and troubleshoots them at customer end and through remote control.• Installation, Configuration and troubleshooting various Printers, Scanners.• Troubleshoot system and network problems and diagnose and solve hardware/software faults• Call Log and follow up with the respective Vendor for faulty Hardware.• Remote support. • Handling of issues related to Desktops and Laptops both Application and hardware support.• Installing & configuring IP to Desktop, Laptops.• Installing & Configuring local Printers & Network Printers• Inventory management.

Was responsible for assemble and install the desktop, keeping all the system up to date with security fixes and patches, and helping out users to do their job more easily. Their job is to train the user when a new software or other new IT regulation comes