Project/Program Manager for South Africa's largest Telecom Service providerWorking as a Project/Program Manager in IBM India Offshore. Handling a Team Size of 25. Managing delivery of multiple projects/Program using Agile methodology.Also managaging the Operatons side of ERP projects deployed -and overall SLA monitoring and Reporting.Cross Co-ordination with various BAU teams (size 50) – for managing delivery. Teams - Oracle ERP Finance, SCM, HCM, SOA, Oracle DB teams.Cross co-ordination with other Service Partners of the customer - as part of Project Delivery.Lead Service Manager - Thames Water UKWorking as a Lead Service Manager in IBM India Offshore - for Thames water, UK (an Energy and Utility company in UK) since Nov 2016. Handling a Team Size of 20 in the Service Management from various areas like Incident, Problem and Changes – and overall SLA monitoring and Reporting.Cross Co-ordination with various BAU teams (size 120) – from various areas of SAP, Microsoft, Java, Oracle, Microsoft SQL, Java and Cloud based technologies – Vmware Cloud on Microsoft Azure.Cross co-ordination with other Service Partners of Thames water – like Accenture,Wipro and Kyndryl.I have also been involved in setting up a new Service management team and manage the transition from onshore to offshore.Project Manger - Vodafone IndiaWorked as a Delivery Project Manager in IBM for Vodafone India and handled various critical Telecom - Data warehousing Projects.Project Manager - State Bank of IndiaWorked as a Program Manager in IBM – State Bank of India Account. Co-ordination with other Service Partners, TCS various IBM Org units - GBS and GTS – to manage the overall Data warehousing Operations.

Worked as a Project Manager on Various Data warehousing Projects for Optus Australia, Telco and British Telecom. Responsible for managing teams ranging from 36 - 80 employees.

Worked in S1 (India) Services (Pune) as an Associate Project Manager. S1 provides customer-interaction software solutions for financial and payments services. More than 4,000 customers in 49 countries, including regional and national banks, community banks, credit unions, retailers, telcos, and processors rely on our banking and payments software.Actively managed 4 overseas US projects through a team size of 50.

Requirement Analysis and sign off, Project Planning, Estimation, getting Schedule sign-off, Requirement, design, Development and implementation. Ensuring that team follows the Quality process of ISO 9001/2000. Played a significant role in the Certification of ISO 9001/2000.