Rajiv Rawat Email & Phone Number

Delhi, India

o Manage and maintain company hardware and software infrastructure, including computer systems, servers, virtual machines, peripherals, software licenses, and Google Workspaceo Manage network infrastructure, including firewalls, routers, access points, leased lines, and LANso Set up and manage user accounts, IDs, and profiles in various systems and services such as Windows server, file servers, mail servers, print servers, domains, FTP, cloud, and internet serviceso Maintain comprehensive documentation and inventory of implemented networks, hardware equipment, software licenses, and consumableso Handle procurement and billing related to IT department, coordinate with vendors for replacement, repairs, and smooth functioning of all IT equipmento Maintain IT security as per company IT policy and manage policies and permissions related to firewall, data sharing, network, and multi-user accesso Monitor internet usage through log reports based on users, applications, or websites to optimize constructive internet usage and ensure a balance between productive and neutral internet accesso Phase out outdated technologies and roll-out new hardware and software to suit the changing atmosphere of our businesso Research, test, and evaluate the latest hardware, software, technologies, IT trends, and updates in virtual/real environments and implement useful ones to enhance work quality and reduce compatibility issueso Help staff and clients set up systems, resolve recurrent issues, and troubleshoot problems through proper procedures to optimize output and reduce errors due to individual lack of knowledge.

o Manage information technology and computer systems.o Plan, organize, control and evaluate IT and electronic data operations.o Manage IT staff by recruiting, training, coaching employees and communicating job expectations.o Design, develop, implement and coordinate systems, policies and procedures.o Ensure security of data, network access and backup systems.o Act in alignment with user needs and system functionality to contribute to organizational policy.o Audit systems, Identify problematic areas and implement strategic solutions in time.o Preserve assets, information security and control structures.o Handle annual budget and ensure cost effectiveness.o Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure.o Troubleshoot hardware and software issues related to internal IT.

o Setup, Installing and configuring computer hardware, software, systems, printers and peripherals.o Investigating, diagnosing and solving faults of hardware, software and peripheral devices and provide help and support.o Managing stocks of equipment, consumables and other supplies.o Talking to staff through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.o Keeping security up to date by means of antivirus, firewall and antispam etc. o Perform routine PC maintenance and updates for performance efficiency. o Assist in maintaining Internet service, firewalls, and telephone systems.o Maintenance of data backup in external storage as per policy/guidelines.o Maintain accurate and complete documentations for company policies and procedures.o Planning and undertaking scheduled maintenance upgrades.

Master Of Science In Information Technology, Information Technology, First

Postgraduate Diploma In Computer Administration, Computer Administration, First

Master Of Business Administration - Mba, Human Resources Management

Bachelor'S Degree