Leading pre-sales for global customers, consulting with delivery teams, developing and validating new Solutions & Services, preparing RFx responses for galaxy accounts in US, Canada, Europe, Asia & Australia, supporting annual projects valued at $250-300M.Lead and build sustainable proposals responding to RFXs, PoCs and Pilots in alignment with RFx guidelines, collaborating with cross-domain experts.Define scope, level of effort, and developed profit and loss statements, partnering with Sales to deliver optimal solutions tailored to customer needs.Direct governance initiatives for a global delivery team of over 700 members, encompassing RAN Services and Software Products & Services Lines of Business.Lead the development of the Annual Operating Plan for the global delivery team, presenting it to C-level executives.Support the Corporate Business Audit team in conducting comprehensive audits of delivery processes and practices, implementing recommended improvements.Champion innovation activities at the division level, including organizing an annual three-month-long innovation event.Contribute to Business Continuity Management for the division, leading the local Business Continuity Management (BCM) initiatives.Plan and execute in-person and remote offsite and town hall events for the global delivery team, involving Sales leaders, divisional leadership, internal/external thought leaders, and business support functions.Lead local Corporate Social Responsibility (CSR) activities and contributed to driving CSR initiatives across the division.

Managed customer engagements, pre-sales, and global delivery teams, developing and validating innovative solutions and services. Created end-to-end profit-based delivery models for multiple Tier-1 customers in the US and Canada, supporting annual projects valued at approximately $60M.Coordinated with internal and external customers, as well as sales and delivery teams, throughout the entire project lifecycle, including sales support, solution development, delivery setup, and issue resolution.Led revenue assurance and cost management efforts, consistently exceeding quarterly targets, and maintaining healthy profit margins.Drove automation and other efficiency initiatives to enhance profitability.Managed scope and risk for various projects.Oversaw vendor and SLA management for services and materials, conducting quarterly business reviews with each vendor.Developed comprehensive services for the complete RAN rollout lifecycle, including design, construction, fault management support, RAN and transport integration, optimization, managed services, and assurance, as well as ad-hoc services such as spectrum management, Energy Savings, and network hardware optimization.Created annual operating plans for each project and customer, as well as at the account level, focusing on resources, materials, efficiencies, new services, and P&L management to meet revenue, cost, and profitability targets.Led innovation activities at the division level, including organizing an annual three-month-long innovation event.Contributed to Business Continuity Management for the division, leading the local Business Continuity Management (BCM) initiatives.Led local Corporate Social Responsibility (CSR) activities and contributed to driving CSR initiatives across the division.Represented Amdocs at industry conferences, such as MWC-LA.

Led a global team of experts in delivering legacy RAN and transport integration and provisioning services, as well as OpenRAN rollout services, to CSPs and enterprise customers worldwide for all OEM vendors, supporting annual projects valued at $60-80M.Supported multiple Tier-I CSPs across the US, Canada, LATAM, EMEA, and APAC, including enterprise customers such as universities and utilities, for PWN/MPN rollout.Managed FNI for xRAN integration initiatives and supported other lines of business with OSS/NEM-related activities for delivery.Conducted resource modeling, level of effort determinations, RFI/RFP responses, and pre-sales support.Delivered C-level customer presentations on modern technologies, products, and services.Drove initiatives in innovation, automation, compliance, utilization, efficiency, and profitability.Developed and optimized delivery & governance processes.Led and contributed to cross-domain projects and initiatives on employee engagement, training, cloud, and OpenRAN solutions and services.Led innovation activities at the division level, including organizing an annual three-month-long innovation event.Directed local corporate social responsibility (CSR) activities and contributed to CSR initiatives across the division.Contributed to business continuity management for the division, leading the local business continuity management (BCM) initiatives.

Led an onshore/offshore team of 160+ Engineers providing 24/7 support for Network Provisioning activities. Led generation of Daily alarm reports for 1000s of sites across 27 markets, Pre-Launch/Post-Launch Audits, parameter changes for LTE/UMTS/GSM networks.Led UMTS/LTE retune, Carrier Split/Compression & similar initiatives.Developed MOPs & standardized methodologies for all LTE/5G provisioning activities to make the team more process oriented.Consulted with client POC and other teams within MSA group to support and facilitate accurate and timely delivery of ~20,000 UMTS, LTE & 5G carriers a year.

Led an onshore team of ~ 20 Engineers providing 24/7 support for Network Provisioning activities. Led generation of Daily alarm reports for 1000s of sites across 27 markets, Pre-Launch/Post-Launch Audits, parameter changes for LTE/UMTS/GSM networks.Led UMTS/LTE retune, Carrier Split and Carrier Compression etc. initiatives.Developed MOPs & standardized methodologies for all provisioning activities to make the team more process oriented.Consulted with client POC and other teams within MSA group to support and facilitate accurate and timely delivery of ~20,000 UMTS & LTE carriers a year.

Supported UTRAN activities for multiple markets for a Tier-I Telecom provider in US. Implementing parameter changes on both 3G and 2G OSS.Triage UMTS/LTE network for daily issues, including network identified and customer complaints.Provided Tool/UTRAN/GSM/RF support for teams on-site across the US.

As an RF Design Engineer. Plan, Design, Build and tune the RF side of a cellular wireless network. Support other teams to ensure a smooth plan/design/build process.

Led Plan, Design, Build and tune the RF side of a cellular wireless network. Support other teams to ensure a smooth plan/design/build process. Representing the client in Zoning & Public Hearings.

Led Benchmarking Projects in various markets to compare coverage for T-Mobile against other carriers in a market.Identifying problem areas and proposing solutions to improve KPIs and T-Mobile coverage vis-a-vis competition. Presented the findings to the client.Managed 6-20 person drive test teams.