Seasoned IT professional with 15 years of hands-on experience across diverse domains, encompassing application support, team leadership, vendor management, business continuity planning (BCP), project management, and rigorous testing. Adept at delivering top-notch application support, optimizing team performance, and fostering productive vendor partnerships. Proven track record in strategizing and executing BCP initiatives to ensure uninterrupted operations. Proficient in driving successful project lifecycles, from inception to delivery, while maintaining a sharp focus on quality assurance through thorough testing. Eager to leverage my extensive expertise to drive organizational excellence and innovation in the dynamic IT landscape.