Over 10.9 years of extensive experience in Analysis, Design, Development, Integration and Implementation of Web and Windows applications using Microsoft.Net Technologies. Strong programming experience in C#, VB.NET, ASP.NET, ADO.NET, WCF, Web Services. Experience in TSQL and MS SQL Server 2005/2008 Database.  Experience in Angular JS for single page web application and partial view web components. Experience in Rich Web UI development using HTML (4.01 & 5), JavaScript, and jQuery, CSS (2 & 3). Experience in Version Control Tool like VSS, TFS, and SVN. Experience in Designing object oriented applications using MS Visio. Experience in manipulating XML, Converting Data between ADO.NET and XML Experience in third party component like Infragistics, SOAP UI. Experience in C#.NET 4.0 and ASP.NET MVC 3 to develop windows and web form. Experience in Agile Software Development Methodology. Expertise in Contact centre frame work and MVC architecture. Experience in design and development of Multi-tier, Client-Server applications. Experience in unit testing tool, MS Unit and code coverage tool, N-Cover. Experience in Installation and Deployment of Projects. Experience in project planning using Microsoft project planning tool. Self-Motivated, Proactive, Flexible with strong analytical and interpersonal skills. Result oriented and sharp focused approach for efficient, timely and successful deliverable's.

Synergy is next generation contact centre desktop application that offers deposit, card and small business contact centre associates an integrated set of tools to help them serve the customers quickly and efficiently.Responsibilities: Gather and Analyse Business requirements. Design and Development of projects using Agile (Scrum) methodology. Triage Expert in lower and production environment. Release Management Expert of projects ranging from 100 hrs to 3000 hrs. SME (Subject Matter Expert) of Synergy application. Spearheaded the team to adopt agile methodology for quicker release cycle. Implemented logging mechanism in the application using Apache log4net. Implemented Restful services to consume services exposed by upstream. Implemented web browser to consumer One Time Pass-code service. Reduced average handling time of the application using Dynatrace. Developed User interface using JavaScript, jQuery and CSS. Optimized queries to substantially improve database performance using TSQL. Implemented Encryption of logs in text files using TripleDes algorithm. Documentation of High and low level design using Visio and MSWord. Performed Quality Assurance Review of code and related documents. Implementation and Preparation of test plan and test cases. Performed Unit, Component and Integration testing of the developed solution. Performed Deployment, Activation and Production release of developed project. Coordinated efficient onshore-offshore development model for deliverables. Recognized for reducing the number of application tickets by 10%. Created and Presented Estimation and Project status report to higher management.Environment: C#, ASP.NET MVC, TSQL, JavaScript, jQuery, CSS, XML, VS2012, SQL Server 2008 Infragistics, Eclipse, Perforce, Blade-logic, uBuild, uDeploy, Beyond Compare AngularJS, Tortoise SVN, Fiddler, Notepad++, JIRA, Mercury Quality Center

WFM (Workforce Management Tool) is used by associates to assign, schedule andfollow up with mobile network specialists for any kind of issues in mobile towersowned or operated by the client across the globe.Role: Senior ProgrammerResponsibilities: Gathered and analyzed system requirements. Designed and developed prototypes for system requirements. Implemented system enhancements in WFM tool using V Model SDLC. Implemented windows service to monitor the health of server. Implemented windows service to auto restart the server in case of server overload. Performed Unit, component and integration testing. Implemented coding standard using Fx-Cop tool. Provided 24X7 Global operational supports for all production ticket. Recognized for reducing the number of tickets by 10%. Reporting expertise in support tickets based on utilization. Mentored and trained resources in the team.Environment: C#, ASP.NET2.0, MS.NET Framework 3.5, VS 2008, WFM Tool (Click Software)