Rajkumar Arumugam Email & Phone Number

Hyderabad, IN

Hyderabad, Telangana, India

Currently managing vehicle service operations of Ather Energy in AP & Telangana. My team focuses on delivering exceptional service experience to our customers by maintaining the highest levels of service quality, prompt engagement & on-time deliveries.We also focus on business viability, network expansion, new customer acquisition & customer retention.

Coimbatore Area, India

Territory Service Manager handling service business operations with major automotive dealerships of Maruti Suzuki to ensure sustained business growth with key focus in customer satisfaction & process adherence. Me & my team were also involved in multiple short-term projects focussing on dealer profitability, field campaigns & several pilot intiatives.

Chennai Area, India

Role elevated into core team member heading multiple projects & cross-functional intiatives in the service domain. My team will be coordinating with the field team members in improving the overall KPIs, business development, opportunity identification & efficacy analysis of the actions implemented. Our flagship project MaxServ won the Chairman's award.

Chennai Area, India

Initially involved in 3 full-time projects focussing on training quality, repair diagnostics, workshop process improvements & auditing standards. Then, I was associated with the newly formed wing of service strategy & business analytics while also handling process training. We rolled out multiple analytical solutions, process improvements and incentive.

Uttaranchal, India

Inducted as the graduate trainee and was trained in one of the flagship GET programs in the industry. After the training period, I headed a Lean Six Sigma project in the Pantnagar facility of Ashok Leyland. The project realized a cost saving of ₹1 million upon completion.

Bachelor Of Engineering - Be, Mechanical Engineering, First Class

Activities and Societies: Literary Club, Space Club, Quiz Club, Workshop Management, Campus placement drives

High School Diploma, Mechanical Engineering, 1St Class With Distinction

Activities and Societies: Various club activities, organizing blood donation camps, Inter-school competions