Rajkumar Bharadhwaj Email & Phone Number

Hyderabad, In

Bengaluru, Karnataka, India

PRODUCT ADMIN:• Admin and Application Manager for Production Management TOOL• Handling complete responsibilities of Production Management Tool such as Requirements Gathering, Development, Testing, Release, Enhancements, Trainings, and Troubleshooting• Acting as a customer focal on assigned projects and assignments; and providing work direction to the developers and other project stakeholders• Generating email addresses and creating user Ids and passwords for… Show more PRODUCT ADMIN:• Admin and Application Manager for Production Management TOOL• Handling complete responsibilities of Production Management Tool such as Requirements Gathering, Development, Testing, Release, Enhancements, Trainings, and Troubleshooting• Acting as a customer focal on assigned projects and assignments; and providing work direction to the developers and other project stakeholders• Generating email addresses and creating user Ids and passwords for stakeholders• Performing functionality testing and user acceptance testing of the Tool• Developing a training program and conducting formal training sessions covering designated application modules• Extensively gathers, manages, and prioritizes customer requirements for development of tool• Coordinating with various teams and providing extensive support to ensure smooth functioning of application• Making recommendations on whether to upgrade the existing modules or create new ones• Leading teams of IT specialists in the development and implementation of Tool requirements• Training employees on the use of any enhancements in applications and maintaining a good work atmospherePMO (Production Management):• Handling PMO activities for various projects (Production Management)• Reporting on complete production activities from work order creation to delivered • Generate, update, and improve project strategies and methodologies• Prepares and maintains weekly and monthly project status reports• Responsible for assisting manager in handling program levels issues, change request and risks management• Prepares status reports and updates the same to the Management Show less

Hyderabad, Telangana, India

• Work on resolving issues raised in any applications by effective supporting on time• Delivering extensive product support for various clients• Extensively worked on tools like; salesforce, ServiceNow and Jira• Prepared and developed site content including marketing and sales presentations• Writing news feeds blogs, posts and SMO based contents for the website

• Performing administration activates of salesforce application• Resolving issues in ATS Application (Automatic Tracking System)• Initiating process guidelines to the next level by scrutinizing existed procedures• Interacting with the domestic and international clients through calls and E-mails• Handling the responsibilities of reviewing and editing content to ensure quality

Hyderabad, Telangana, India

• Extensively handled Claims on behalf of provider and managing the patient accounts • Handling claims denial and identification of possible scenarios leading claims to denials• Involving in identifying the pattern of processing and payments by the insurance and sharing the data with the team and company for lesser denial rate

Bachelor Of Technology - Btech, Electrical And Electronics Engineering

Postgraduate Degree, Data Mining