As a Business Support Services Associate at BT(Adecco Payroll) in India, I was responsible for providing efficient and timely support to various departments within the organization. This role required me to have excellent communication and organizational skills, as well as the ability to multitask and prioritize tasks effectively. • Managed and organized calendars and schedules for multiple teams • Assisted with creating and maintaining reports and presentations • Handled data entry and filing tasks with accuracy • Handled tools, Excel work, Reports provide suppots to customers. • Contributed to process improvement initiatives • Provided exceptional customer service to internal stakeholders • Maintained confidentiality of sensitive information

CSA , Technical and Handleling CX Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools | Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution / Follow communication procedures, guidelines and policies Take the extra mile to engage customers via call chat and technically. IT tool used : like Sql ,CRM

Consumer Requirement & Handling Business Model & Incresed Business Model Developing relationships by building trust, report, and positive working relationships with both internal and external Policyholders and team members Understand The Product Feature and Ready To Sell Product To Customer On Field or Visit & Check Account Desk , Task Management , System Check , Updation , File & Accounts Managements Respond to process and product-related questions/feedback from end-users(Field Sales Work as an agent )

As an Associate Software Engineer at Tecknodreams Software Consulting Pvt Ltd, I worked with a team of developers to design and develop software solutions for clients. I gained experience in various programming languages and tools, while also learning about the software development life cycle. • Collaborated with team to develop software solutions • Utilized multiple programming languages and tools • Contributed to various stages of software development life cycle • Attended client meetings and provided technical expertise KEY DEVELOPMENT PROJECTS & CERTIFICATIONUsing Html and Css For Design a Blog Page (Frontend Development)Using HTML|CSS |JavaScript, pages for user Interaction.Completed an intensive front-end development course covering foundational concepts and advanced techniques in creating dynamic and responsive web interfaces. Developed proficiency in HTML, CSS, and JavaScript, with a focus on modern frameworks and libraries. Learned to implement best practices in user interface design, accessibility, and cross-browser compatibility. Acquired hands-on experience in building interactive web applications, integrating APIs, and optimizing performance.Software Development ApplicationDevelopment Web Development Service Desk - For Tech Client Web Design (Front-End / Backend)DesigningWorking on Asset Management Team , and IT Portal Where Client Can Acess all Asset Data By Their LogIn Credentials.Application Use: Java|Jee|Jsp|Servlet|MySql|Html|CssFramwork Use : NetBeans / Eclipse IDE 2021‑06

Sales : Brand Product On B2C on Field , as well The B2B , Marketing , Google ads , Facebook ads , Network Marketing , Puc management(Part -Time)