Technical Support: Application, server, Job, services, health check page, data flow monitoring and maintenance. Reporting query creation based on adhoc request. Critical incident, change, request handling, access request, server reboot, batch processing, server patching, database monitoring alert handling etc. Experience in end to end e-commerce (Grocery retail) digital order fulfilment, Telephone number administration, Travel – Application Data flow maintenance etc. Data Analyst: Data… Show more Technical Support: Application, server, Job, services, health check page, data flow monitoring and maintenance. Reporting query creation based on adhoc request. Critical incident, change, request handling, access request, server reboot, batch processing, server patching, database monitoring alert handling etc. Experience in end to end e-commerce (Grocery retail) digital order fulfilment, Telephone number administration, Travel – Application Data flow maintenance etc. Data Analyst: Data mapping between source and target fields for multiple databases, tables and views for power BI reporting. Report creation based on business request, data extraction, transformation and loading into staging tables for further consumption.Snowflake Developer: hands on experience in snowflake in development environment to create BIM, flat tables, snow pipe connections to migrate workforce management databases from oracle and MySQL to Azure based Snowflake environment and create source table views for Power BI reporting that accessed by senior Leaders of the organization.Other technical support experience: Delivery Slot maintenance, Route planning and exporting to integrated applications, Delivery - Driver and Picking (shopper) Mobile application support, Email and Chat support to the internal team (Google, Slack, Kana), Service now & Remedy incidents and service request support, Job monitoring, End point monitoring, Alert monitoring and Fixing, Order management, Integration queue monitoring, Reporting, Payment and pricing issues, Customer statement & location issues, Delivery area addition and modification. Telephone number bloc provisioning in client network, Telephone number inventory management, port out and port in management, LERG auditing, SPID Migration Process, Code Overlay process, Rate center expansion, Failed allocation analysis, Code Rehome, Inventory Audit etc. End to end telecom billing order submission and service provision and activation for telecom. Show less

Responsibilities:• Presales customer approval on product specifications• Documentation (Sales agreement, Sales and Purchase Invoice, Customs related documentation, ISO and other certification related documentations)• Coordinating with production, warehouse, Quality teams and external certification labs to execute fortnight export plans,• Transport assist – booking containers, lorry and vessels and getting customs clearance for export• Fortnight export and production… Show more Responsibilities:• Presales customer approval on product specifications• Documentation (Sales agreement, Sales and Purchase Invoice, Customs related documentation, ISO and other certification related documentations)• Coordinating with production, warehouse, Quality teams and external certification labs to execute fortnight export plans,• Transport assist – booking containers, lorry and vessels and getting customs clearance for export• Fortnight export and production planning, • Packing quality assurance and warehouse management. Show less