A result-oriented professional with over several years of experience in Management and Operations, Process Transitioning, Service Delivery & Vendor Relationships. Experience in managing the overall functioning of projects by mapping clients requirements to ensure quality delivery of services. Skilled in developing service standards and procedures; planning for operational costs effective utilization; identifying deficiencies and implementing corrective actions. A systematic, organized approach with excellent interpersonal skills that has helped in establishing productive relationships. Possess sound knowledge in SAP Business One 7