Rajkumar Puchhakayala Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

Strategic Learning and Development Leadership:Develop and implement comprehensive learning strategies aligned with organizational goals and employee development needs.Design and manage the annual Training Calendar for the entire organization, ensuring coverage of all critical skill areasTraining Program Design and Delivery:Design and deliver e-learning courses, leveraging cutting-edge instructional design principlesFacilitate client training for CDP 3.0, ensuring high-quality knowledge transfer and customer satisfactionNeeds Assessment and Evaluation: Conduct thorough evaluations of individual and organizational development needsImplement the ADDIE model (Analysis, Design, Development, Implementation, Evaluation) to ensure training effectivenessCurriculum Development:Lead curriculum design and development initiatives for various training programsLearning Management System (LMS) Administration:Oversee the implementation and management of LMS toolsEnsure proper tracking of employee training progress and completionBudget Management and Vendor Relations:Track and manage the L&D department budget effectivelyIdentify cost-effective solutions for training delivery without compromising qualityTeam Leadership and Development:Hire, train, and oversee a team of L&D SpecialistsProvide mentorship and professional development opportunities to team membersCross-functional Collaboration:Work closely with HR to integrate L&D initiatives with talent management strategiesCareer Development Support:Assist managers in developing their team members through effective career pathingDesign and implement mentoring and coaching programs to support employee growthMeasurement and Reporting:Develop and track key performance indicators (KPIs) for L&D initiativesPrepare and present regular reports to senior management on the impact and ROI of training programs

Hyderabad, Telangana, India

Hyderabad, Telangana, India

Training Program Management• Design, develop, and deliver comprehensive training programs for process and product knowledge• Create and implement effective induction training programs for new employeesDocumentation Management• Oversee the creation and maintenance of all ISO documentation• Ensure all organizational processes are properly documented and regularly updatedISO Compliance and Training• Lead ISO compliance efforts, ensuring all documentation meets required standards• Train employees on ISO procedures and best practicesConsumer Support Team Development• Design and deliver specialized training for the consumer support team, focusing on process knowledge and Business English skillsWeb Content Creation• Oversee the creation and management of web content related to products and services• Ensure consistency and accuracy of information across all web platformsLearning Management System (LMS) Administration• Oversee the creation and execution of the organization's LMS• Develop and implement e-learning modules and track employee progressSoft Skills and Behavioral Training• Design and deliver organization-wide training on soft skills and behavioral topics• Identify areas for improvement in interpersonal and professional skills across the organizationExternal Training Coordination• Identify opportunities for external training to supplement in-house programs• Coordinate with external training providers to organize and facilitate sessionsBudget Management• Develop and manage the annual training budget for both technical and non-technical training needs• Analyze cost-effectiveness of training programs and make data-driven decisions on resource allocationHiring Support• Collaborate with the HR department to develop hiring criteria for the support team• Participate in the interview process to assess candidates' communication skills and process aptitude

Hyderabad Area, India

Hyderabad, Telangana, India

Vijayawada Area, India

Training Mentoring CounsellingDesigning the modules Conducting Activities

Dhaka, Bangladesh

Worked for a World Bank project in Bangladesh to upskill the youths.

Hyderabad Area, India

Soft Skills And English Language training

Master Of Arts - Ma, Anthropology

Master'S Degree, Anthropology, English