Associates may be responsible for making the first contact with potential leads, whether through calls, emails, or online inquiries, to introduce the company and its offerings.Associates may gather information about leads, such as company size, industry, decision-makers, and pain points, to assist in lead qualification.Entering and updating lead information in CRM systems to ensure senior team members have accurate data when following up.Assisting in compiling reports on lead progress, conversion rates, and identifying areas where lead management can improve.

Responsible for all the issues, problems related to inbound and outbound operations.Maintaining reports and submitting status reports related to INBOUND and OUTBOUND activities and Issues.Ensure on time departure of delivery vans as per cut off time.Identify operations issues and opportunities. Instant Reply on the mails.

Made quality decisions (accepted or rejected) based on provided control outlines.Reviewed production records for accuracy and compliance.Performed routine quality inspection operations on industrial and commercial items.Maintained and organized all records, documentation, and other files associated with quality engineering and inspection tasks.

Monitored operations output and associated production standards.Accepted or rejected product samples after full quality engineering inspection.Removed and documented all rejected product samples in the appropriate log books.

Read and understand drawings and Specifications.Monitor and observe operations to ensure that they meet production Standards,Measuring products with Werner, micrometer, height gauge, profile projector, Roughness tester and process gauges.Remove all products & materials that fail to meet specifications,Trained in handling checking instruments like TTI Gear Tester machines, Profile Projector,TESA micro-Height Gauge, JENOPTIC Scanner machine,