Rajkumar S Email & Phone Number

Chennai, Tn, In

Chennai, Tamil Nadu, India

Remote

managing payouts and suspense management, Ensuring request to be resolve with in TAT and maintaining 100% of quality. manage different types of policy service requests

Karur, Tamil Nadu, India

From beginning first 17 months worked in Chennai Annasalai branch and got transferred to Karur in June 2018.Field Operations and Customer Services (FOCuS) which includes receipting, Policy servicing, Claims Processing, resolving customer queries with in service standards and before TAT, Renewals, Follow up on requirements with customer, Agent and Sales manager queries, Update the Customer profile details in CRM to improve customer contact ability, Stale cheque process clearance, Ensuring 100 % quality service output to customers and agents. Scrutinizing New Business proposals, Underwriting, Ensure 100% compliance and adherence to described SOP, Maintaining proposals QAQR, Processing and coordinating with HO for issuance of insurance proposals sourced at branch, Ensuring error free transaction for STP case issuance, Following additional pending requirements (ORM) raised by HO and collect from customers for faster issuance. Comply with Company operational strategic of Minimum Performance Standard (MPS) targets such as ECS Conversion, Surrender & Retention, New Business Login & Issuance, NB avoidable proposal error with in limit, ECS avoidable ORM with in limit, POS transactions completion with in TAT, Enhance existing customer profile by collecting personal/Bank details, Rhythm meeting with Sales BM to have business driven function and coordination with sales. Cashier, Collate and deposit daily cash cheque and DD collection for the day, Adherence to Anti Money Laundering (AML) guidelines and compliance management of company, Maintaining Petty cash and Register for general branch expenses, Managing imprest cash and maintaining sufficient cash balance with expenditure vouchers and bills. Manage General branch Administration, Handling all assets related maintenance and issues, Processing vendor bills, Undertake employees joining/relieving formalities, Coordinate with Ho for branch maintenance, Regular follow up with Audit related queries until resolve.

Karur Area, India

From beginning first 17 months worked in Chennai Annasalai branch and got transferred to Karur in June 2018.Field Operations and Customer Services (FOCuS) which includes receipting, Policy servicing, Claims Processing, resolving customer queries with in service standards and before TAT, Renewals, Follow up on requirements with customer, Agent and Sales manager queries, Update the Customer profile details in CRM to improve customer contact ability, Stale cheque process clearance, Ensuring 100 % quality service output to customers and agents. Scrutinizing New Business proposals, Underwriting, Ensure 100% compliance and adherence to described SOP, Maintaining proposals QAQR, Processing and coordinating with HO for issuance of insurance proposals sourced at branch, Ensuring error free transaction for STP case issuance, Following additional pending requirements (ORM) raised by HO and collect from customers for faster issuance. Comply with Company operational strategic of Minimum Performance Standard (MPS) targets such as ECS Conversion, Surrender & Retention, New Business Login & Issuance, NB avoidable proposal error with in limit, ECS avoidable ORM with in limit, POS transactions completion with in TAT, Enhance existing customer profile by collecting personal/Bank details, Rhythm meeting with Sales BM to have business driven function and coordination with sales. Cashier, Collate and deposit daily cash cheque and DD collection for the day, Adherence to Anti Money Laundering (AML) guidelines and compliance management of company, Maintaining Petty cash and Register for general branch expenses, Managing imprest cash and maintaining sufficient cash balance with expenditure vouchers and bills. Manage General branch Administration, Handling all assets related maintenance and issues, Processing vendor bills, Undertake employees joining/relieving formalities, Coordinate with Ho for branch maintenance, Regular follow up with Audit related queries until resolve.

Karur Area, India

Appraising Gold Ornaments, Working as Cashier, Interest Collection & NPA Follow up, Cross Selling, Mainly concentrate in CBS (Core Banking Solution) to Accounting each and every Transactions, Preparing vouchers, Updating various type of Registers, Strong Room Operation, Acted as Custodian & Joint custodian, Obtain the KYC documents from customers, Login the insurance policies and issue across the table, To Manage the system problems, Tracking and clear the Hardware and Software issues, Managing the applications (EDP) like International Money Transfer, Biometric Attendance punching system.

Chennai Area, India

To manage the Providers (Doctors) profiles upto date information. Especially working in Correspondense Transaction to update information by doctors corresponding Mails. There is different type of scenarios, we will ahead pended claims which needed to update provider location information and participating details with EBCBS as per given norms. Mainly diong add,Update and Term.

Master Of Computer Applications - Mca, Computer Science

Bachelor Of Computer Application -Bca, Computer Science

Hsc, Computer Science

Sslc