As a Senior MIS Executive, I utilize advanced Excel functions such as VLOOKUP, INDEX/MATCH, SUMIFS, COUNTIFS, ARRAYFORMULAS, OFFSET(), and Dynamic Data Validation settings to Automate complex reporting, link datasets, and create Customizable Dashboards.I handle over 100,000 rows of data daily in Excel, using advanced formulas like TEXTJOIN, CLEAN, TRIM, IFERROR, and POWER QUERY to clean, manipulate, and Analyze data.

Created transparency report to track receiving, cleaning, verifying, and uploading status.Generated reports including WDR, APR, Daily Report, Call Audit, and Data Verification.Implemented automated processes to streamline daily operations, reducing manual workloads. Created and maintained user-friendly spreadsheets daily to enhance efficiency.Improve the existing reporting reports and the functionality. Reduced manual workload for better efficiency.Reduced WDR errors from 10% to 2-3% by enhancing agent performance tracking and analysis in WDR, APR, and Call Audit, while providing detailed reports to upper management.I have inspire my team every day to provide clear communication, essential resources, guidance, collaboration, clear goals, a positive work environment, leading by exampled, encouraging innovation, and continuous improving.

Produced reports that significantly strengthened budget forecasting for senior management.Handled customer inquiries with empathy, achieving an X-star satisfaction rating. Highlight metrics such as sales targets, customer acquisition numbers, loan disbursals.Provide updates on revenue generated, cost management, profitability ratios.