A reliable and versatile individual with 14 years’ management experience in the US Insurance sector including working exposures in UK and Canada regions both Client facing and Backend Operations Management. A well organized, hardworking and respected manager, who always applies a professional approach to any task undertaken.Thrives in demanding deadline-driven environments and is used to multi-task to ensure Goals and KPI’s are met. Enjoys new challenges, is keen to learn new skills and happy to liaise with people at all levels.Cross functional expertise as an Operations and Transition-Migrations Manager, Design and implement Knowledge Management and Knowledge Transfer frameworks – enabling first time right transitions with zero surprises.Thorough understanding in Insurance Operations with 10+ years in Property & Casualty and Commercial Insurance verticals with major exposures in handling Underwriting, Field Operations Support, Account Processing, Account Maintenance, New Business and Policy Issuance. Expertise in Operations Management, Transitions-Migrations, Resource planning, Project Management, Consulting Services, SLA Deliverable's, Establishing Training plan (Knowledge Transfer), People Management, Documentation Procedures (SOP/DTP writing) and Process Mapping. 10+ successful migration-transitions with cross functional abilities to optimize transition experience to get first time right with zero surprises. Handled projects in strategizing, designing and optimizing plans for a leading Insurance provider in the USA, Canada & United Kingdom.